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PRTG Manual: General layout

The main layout of the PRTG app for desktop consists of different elements.

Screen number	Page area name	Description
1	Main menu	The main menu gives access to general configuration and settings.
2	Page header bar	This area contains breadcrumbs, the search bar, the refresh button, and the sensor states overview.
3	Menu tabs	This area contains the main navigation tabs.
4	Device tree	This area contains the entire object hierarchy.
5	Page content	This area contains information about the object, the object's status bar with command buttons, and several tabs with settings.
6	Command bar	This area contains several command buttons for the device tree object.

Often, the PRTG app for desktop displays data and settings directly. It also provides a seamless link to the PRTG web interface to access further functionalities such as reports, maps, and libraries.

Extended setup additionally requires a new window of the system's default browser where the PRTG web interface opens. In this case, you are logged in to the PRTG web interface automatically via login name and passhash. In your browser, it might be necessary to confirm the certificate that the PRTG core server uses.

If the PRTG web server uses Secure Sockets Layer (SSL), your browser shows a certificate warning because the certificate that comes with PRTG cannot be signed by a valid authority. Anyway, the connection to your PRTG core server is secured via SSL, and you can confirm the claimed security risk.

If you configure the PRTG app for desktop for a connection with more than one PRTG server, use the Servers menu to select which PRTG server's data you want to access.

Main menu

The main menu gives you access to general configuration and settings.

For more information, see section Main menu structure.

Page header bar

The page header bar consists of the following parts.

Part	Description
Previous viewpoint	The PRTG app for desktop stores the different views that you navigate to in the application. Click the previous viewpoint button to step back in the history. You can also use the shortcut Ctrl+Left on Windows, +Left on macOS.
Breadcrumbs	The breadcrumbs show you the PRTG server and the menu tab that you are on.
Status information	This area shows, for example, if a new PRTG core server version is available. It also shows the maintenance or trial status, or if overload protection is active. For more information, see the Knowledge Base: What is overload protection?
Search bar	Enter a keyword to search the respective PRTG server. In the Search Results dropdown list, the PRTG app for desktop displays matching objects and related objects. If you click an object, for example a sensor, in the search results, the PRTG app for desktop opens the object on the Devices menu tab with the sensor overview on the right-hand side.
Refresh	Click refresh (or use the shortcut F5 on Windows, +R on macOS) at any time to refresh the screen. This immediately queries data for the screen from the PRTG server just like the automatic refresh does.
Sensor status icons	This area shows the aggregated status of all sensors from the PRTG server, divided into different sensor states. Depending on the particular sensor states, you see boxes in different colors with numbers that represent the sensors. For example, you can see how many sensors are in the Up, Down, Down (Acknowledged), Down (Partial), Warning, Paused, Unusual, or the Unknown status. For more information, see the PRTG Manual: Sensor States.

Menu tabs

You can navigate through your setup via the menu tabs. The page content varies depending on the menu tab. It shows various types of information about your monitored objects.

For more information, see section Menu tabs and page content.

Command bar

You can use several command buttons for different actions on the right side of the page content area.

Depending on the object you select in the device tree, the following actions are available.

Command buttons
Pause —or— Resume	Pause the object. If the object is already in the Paused status or in the simulated error status, Resume appears. Click to resume monitoring for the object.
Acknowledge alarm	Acknowledge an alarm for a sensor in the Down or Down (Partial) status. For more information, see section Alarms.
Scan now	Perform an immediate scan for the object. This queries the data for all devices and sensors underneath in the object hierarchy.
Open PRTG setup in a web browser	Open the Setup page in the PRTG web interface. This setting is only available for the root group.
\| Add [Object]	Add a group, an auto-discovery group, a device, or a sensor. Click to open the respective dialog.
\| Add Ticket	Open the New Ticket dialog. For more information, see section Tickets.
\| Share	Hover over Share to see available options: ▪Send Link by Email: Send the link to the object by email. Click to create a new email with your system's default email client. The email contains a direct link to the Overview tab of the object. ▪Open in a Web Browser: Open the object in the PRTG web interface with your system's default browser.
\| Restart PRTG Core Server	Restart the PRTG core server service. Click Yes to restart the service. This setting is only available for the root group. If you restart the PRTG core server service, all users of the PRTG web interface, PRTG app for desktop, and PRTG apps for iOS or Android are disconnected.
\| Restart PRTG Probe Service	Restart the PRTG probe service. Click Yes to restart the service. This option is only available for the local probe. You cannot restart disconnected probes here. Use the PRTG Administration Tool on the respective probe system to start a disconnected probe. For more information, see the PRTG Manual: PRTG Administration Tool on Remote Probe Systems.