Desktop notifications | PRTG MultiBoard & PRTG app for Desktop

PRTG Manual: Desktop notifications

Use desktop notifications on your system tray to receive alerts from the PRTG app for desktop every time PRTG discovers new alarms in your network.

i_round_blueTo use the alert and notification features, you must first enable the tray icon under File | Settings | Notifications. If you do not enable the tray icon, PRTG app for desktop will not send alerts. For more information, see section Notifications.

Tray overview

Click i_tray_alarm (or i_tray_ok if there are no alarms) in your system tray to open the Multi Server View. Here you can see and learn more about the status of all your PRTG servers.

All PRTG servers overview

All PRTG servers overview

Setting

Description

Refresh

Click b_refresh to instantly refresh the alarms of all PRTG servers.

All PRTG servers

Click a PRTG server in the list to see all sensors that are have an alarm for that server.

i_round_blueIf a PRTG server has no alarms, the Devices menu tab will open if you click on it.

If you click on a PRTG server with warning, you can see all sensors that more detailed view of all alarms:

Tray overview

Tray overview

Setting

Description

Refresh

Click b_refresh to instantly refresh the alarms of the PRTG server.

Back to Multi Server View

Click Back to Multi Server View to return to the PRTG server overview

Show/Hide sensors

Enable or disable the checkbox next to a sensor status icon to show or hide sensors in the Down and Down (Acknowledged) or the Warning state.

Sensor alarms

Click an alarm to open the Alarms menu tab in PRTG app for desktop.

Tray menu

Right-click the PRTG app for desktop tray icon to open the tray menu.

Option

Description

Scan Now

Perform an immediate scan for all PRTG servers. This option queries new data for all objects on all PRTG servers.

Settings...

Open the Settings menu.

Open PRTG Desktop

Open the PRTG app for desktop window.

Open MultiBoard

This option is only visible if you have a PRTG MultiBoard license.

Open the MultiBoard window.

Show Server List

Display an overview list of your PRTG servers.

Quit

Close the PRTG app for desktop.

i_round_blueWhen you restart the PRTG app for desktop, all server windows that were open when the program was closed will reopen. Graph or report windows will not reopen.

Desktop notifications

In addition to the tray icon, the PRTG app for desktop can optionally show desktop notifications in the event of new Alarms.

Desktop notification

Desktop notification

You can also play sounds when there are new notifications for sensors.
i_square_cyanFor more information, see section Notifications.

More

i_square_bluePRTG MANUAL

▪Sensor States

 

i_square_blueKNOWLEDGE BASE

Which audible notifications are available in the PRTG web interface and in the PRTG app for desktop?

▪https://helpdesk.paessler.com/en/support/solutions/articles/76000041652

 

i_square_bluePAESSLER WEBSITE

How to set up notifications for the PRTG app for desktop

▪https://www.paessler.com/support/how-to/notifications-desktop