PRTG Manual: Data storage
PRTG MultiBoard and the PRTG app for desktop store data in different directories. The paths to these directories differ based on the operating system (OS) that you installed the application on.
You can find the license (prtgdesktoplicense.dat), database, and configuration files in the following locations:
File type |
Windows |
MacOS |
Linux |
License |
%appdata%\Local\ |
~/Library/Caches/Paessler/ |
~/.cache/Paessler |
Databases |
%appdata%\Roaming\ |
~/Library/Application Support/Paessler/PRTG Desktop/data/ |
~/.local/share/Paessler/ |
Configuration |
Available via the Windows registry. |
~/Library/Preferences/com.paessler.PRTGDesktop.plist |
~/.config/Paessler/ |
Treat these file as sensitive. For more information on how to keep sensitive files protected, see the PRTG Manual: Data Storage.
The Windows AppData folder is hidden by default. To display it, you need to enable hidden items in the View options of your Windows system.
If you uninstall the application, for example, with the Windows Apps & features feature, your configuration data is still stored on the system. Manually delete the files listed in the configuration data table above to remove all application data.
64-bit Windows systems
%programfiles%\Paessler\PRTG Desktop
The PRTG MultiBoard and PRTG app for desktop Windows registry is sometimes used in workarounds or to debug features. It also contains the configuration for Windows.
Do not change any configuration values in the registry unless the Paessler support team asks you to do so.
Windows application registry
HKEY_CURRENT_USER\Software\Paessler\PRTGDesktop
