PRTG Manual: Support Tools
Support tools are provided as advanced features for troubleshooting and maintaining your UVexplorer application. As these tools are not necessary for regular use of UVexplorer, they are disabled by default to simplify the UVexplorer application.
Support tools are enabled using the 'SupportToolsEnabled' flag in the UVexplorer.cfg file located in the application's installation directory. To enable the support tools edit the config file in a text editor such as notepad and set the value of the 'SupportToolsEnabled' entry to 'True' (i.e. <value>True</value>). To disable the support tools set the value to 'False'. UVexplorer must be restarted for the changes to take effect.