PRTG Manual: Activating Your UVexplorer License
After installing UVexplorer, you should register your installation with the UVnetworks licensing server. This process is called ‘activating your license’, and will give you access to UVexplorer ‘s features. To activate your license, click the ‘Enter Product Key to Activate License’ icon on the Start Page that appears when you run UVexplorer. Doing so will display the license activation wizard, which will step you through the process of license activation.
To activate your license you will need the ‘product key’ that was emailed to you when you purchased the product or requested a free trial. If you purchased the product, your product key will begin with ‘P-‘ (for example, P-FR5V-IK7D-D3T3-YJCT-SZM3-6Q24-7HGV). If you requested a free trial, your product key will begin with ‘T-‘ (for example, T-K78K-A2VA-A6DA-FI3V-JBDT-JT4S-KQ5C). If you did not go to the UVnetworks web site to purchase the product or request a free trial, you will need to do so in order to get a valid product key. The activation wizard provides a link you can click on to obtain a product key if you do not already have one.
NOTE: Your product key can only be activated on one computer at a time. If you want to use your product key on a different computer, you will need to first de-activate the key on the current computer.
Activating your license will be easiest if your computer is connected to the Internet. This will allow the activation wizard to contact the UVnetworks licensing server and complete the activation process. You are highly encouraged to connect your computer to the Internet, at least long enough to complete the activation process. If for whatever reason you are unable to connect your computer to the Internet, offline activation is also available. If the activation wizard detects that your computer is not connected to the Internet, it will automatically step you through the offline activation process.
If you activate the product with a purchased product key, you will have full access to UVexplorer’s features. If you activate the product with a free trial product key, you will have full access to most features, but some features will be limited. If you do not activate the product at all, you may still use UVexplorer, but some of its features will be disabled.
Re-activating Your UVexplorer License
Sometimes it is necessary to re-activate your UVexplorer license with a different product key than was used to originally activate it. For example, if you request a free trial, you will be given a trial product key that will let you test-drive the product for a limited period of time. After purchasing the product, you will be given a purchased product key that will give you full access to the product’s features. After receiving the new, purchased product key, you will need to repeat the license activation process described in previous section, Activating Your UVexplorer License. This process is initiated by clicking the ‘Enter Product Key to Activate License’ icon on the Start Page that appears when you run UVexplorer.
If the new product key you are re-activating with is a free trial product key, the re-activation process will fail. The reason for this is that there is a limit of one free trial per computer, so re-activating with a trial product key is not allowed.
When re-activating with a new product key, you must first de-activate the old product key before activating with the new key. If the license activation wizard detects that the old product key is still activated, it will automatically launch the license de-activation wizard to step you through the process of de-activating the old key. After the old key has been de-activated, the wizard will step you through the license activation process. See the section titled ‘De-Activating Your UVexplorer License’ for more details on the de-activation process.
