Users | Paessler PRTG SLA Reporter

PRTG Manual: Users

On this page:

▪User roles

▪Users

▪Create a new user

▪Modify users

▪User groups

User roles

The application supports three main user roles, with different access levels:

1.Administrator – Has full access to the entire application (settings, planned downtime, reports, configure monitoring, users, mailing, etc).

2.Reporting – Has access only to the Reports page and can mark any unplanned or unknown intervals as planned downtime.

3.Reporting readonly – Has access only to the Reports page and can only use the Export as PDF feature.

Users

PRTG SLA Reporter offers three user types:

1.Application users - The administrator creates users and grants the appropriate roles.

2.PRTG users - Log in using PRTG credentials.

3.Domain users - Log in using a domain account and credentials. The username must be in domain\username format.

i_round_redTo set up access rights for PRTG or domain users, users must first log in. This initial login registers the user in PRTG SLA Reporter. Then, the PRTG SLA Reporter administrator can assign the appropriate user group and access rights.

i_round_blueAny PRTG or domain user can log in to the PRTG SLA Reporter, but without an assigned user group by default, they cannot view or modify any reports.

Create a new user

1.Click Add in the upper left corner of the page.

2.Enter the required information in the fields. Define the correct access role for the user under Access and click Submit.
 

Add user

Add user

Modify users

If you are logged in with an administrator account, you can modify any existing user:

Modify user menu

Modify user menu

Setting

Description

Edit

Edit the user's information.

Delete

Permanently delete the user account.

Reset password

Generate and send a new password to the user via email.

i_round_blueAfter the user logs in with the new password, they can change it at any time from the settings menu under Change password.

Set as inactive

Deactivate the user account. The account will still exist but will not be accessible until an administrator reactivates it.

User groups

In the User Groups dialog, you can create user groups and assign members. Users can belong to multiple groups.

i_round_blueCreate user groups to set up access to reports through the PRTG SLA Reporter GUI for non-administrative users. For more information, see section Reports.

From this menu, you can group together users, according to your needs.

Add user group

Add user group