PRTG Manual: Introduction
PRTG SLA Reporter helps you meet your service level agreements (SLA) by monitoring the availability of your mission critical PRTG devices and deriving higher business value through better management of your IT network and processes.
By installing the PRTG SLA Reporter, you benefit from the following:
▪SLA monitoring based on values from PRTG Network Monitor
▪Better visibility of whether you are meeting the needs of your customers
▪Granular reports on downtime, with user root-cause analysis of reasons for the downtime
▪Flexible GUI that allows you to create your preferred SLA monitoring intervals
PRTG SLA Reporter offers the possibility to monitor and generate reports for the availability and uptime (percentage of the time services are available) of a service, making sure that the SLA's levels are respected.
You can schedule the reports to be sent to an email distribution list on a monthly basis.
This manual provides a comprehensive overview of the PRTG SLA Reporter.
See below for a list of icons used in this documentation.
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Notes that contain additional information. |
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Notes that contain critical information on the functioning of PRTG. Pay close attention to this information to avoid serious consequences for PRTG. |
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There is more information on this topic in another section, in the PRTG Manual, or the Knowledge Base. |
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Examples |
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