Planned Downtimes | Paessler PRTG SLA Reporter

PRTG Manual: Planned Downtimes

Use the Planned Downtimes page to configure the maintenance period of a device or sensor. During planned downtime, sensor values are not accounted to the SLA and service outage will not be considered a breach of SLA conditions.

Schedule planned downtime

1.Select b_add_white_zoom70 in the upper right corner of the page.
 

Planned downtimes

Planned downtimes

2.Configure the maintenance period of a device and click Submit.
 

Add planned downtime

Add planned downtime

i_round_blueYou can select sensors that will be affected by the planned downtime in three ways: Individually under Sensors, in groups as part of an SLA under Agreements, or via filters under Filters.

Setting

Description

Name

Enter a name to identify the planned downtime.

Description

Describe the planned outage details.

Schedule

Select a schedule.

Sensors

Optionally, individually select sensors that are affected by the downtime.

Agreements

Optionally, select affected Service Level Agreements.

Filters

Optionally, use filters to select sensors that are affected by the downtime.

Ticket Number

Optionally, provide a ticket number associated with the planned downtime.

Comment

Optionally, enter a comment about the planned downtime.