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  1. Home>
  2. IT Topics>
  3. Network>
  4. Remote Desktop Monitoring Tool
PRTG Logo

Remote Desktop Monitoring with PRTG

Boost & streamline your remote computers’ security and performance

  • Identify and mitigate security threats on remote devices
  • Resolve availability and health issues with remote PCs
  • Track and optimize performance even from a distance
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
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PRTG remote desktop monitoring: What you will find on this page

Table of content
  • Are your remote computers healthy?
  • What remote desktop monitoring looks like in PRTG
  • 3 reasons why to choose PRTG as your remote desktop monitoring tool
  • Preconfigured sensors for remote desktop monitoring
  • Monitor remote desktops: FAQ

PRTG makes remote desktop monitoring easy

Custom alerts and data visualization make it easy to monitor, identify, and prevent issues with remote computers and workstations.

Free download
PRODUCT OVERVIEW

Are your remote computers healthy? PRTG knows!

As a sysadmin, keeping all your remote systems under control is a tough job. Are the latest security patches implemented? Are there still enough resources available to prevent data loss? And what about remote access? Desktop management can be a real challenge – and Paessler PRTG has the answer. Our all-in-one network monitoring tool ensures that your endpoints are secure, efficient, and high-performing.

Simplified troubleshooting

Monitoring remote workstations with PRTG allows you to track and optimize your computers’ performance, even if you are not on site. It offers metrics like CPU usage, memory, and bandwidth, that help you to identify remote PC bottlenecks.

Everything at a glance

PRTG offers clear dashboards and easy-to-create reports so you can see the status of your whole remote system infrastructure in one view. This allows you to see immediately where you can still optimize or where to start troubleshooting.

Secure as Fort Knox

Data security is essential. PRTG helps you to identify security threats at lightning speed. Our monitoring solution shows unusual activities and vulnerabilities, and lets you act before serious damage occurs.

Patch management software

Your PRTG installation comes with preconfigured sensor types that check the status of your Windows, Linux, and macOS operating systems and app updates. This way you know exactly where you need to update your software or optimize your patch management.

PRTG mobile apps included

View your monitoring setup with the included PRTG apps for iOS and Android to check your network on your smartphone, tablet, or other mobile devices, and be immediately notified of issues no matter where you are – even if it’s at the beach.

What remote desktop monitoring looks like in PRTG

Diagnose network issues by continuously monitoring remote computers as well as access of remote users. Show metrics like CPU and memory usage, update status, or used network bandwidth in real time and visualize data in graphic maps & dashboards to identify problems more easily. Gain the visibility you need to troubleshoot performance problems on remote computers as well as security threats or bandwidth bottlenecks.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

Preconfigured Windows Update Status (PowerShell) sensor in PRTG

Preconfigured Windows Update Status (PowerShell) sensor in PRTG

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

Start monitoring remote endpoints with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

3 reasons why PRTG is the remote desktop monitoring tool of your choice

Licensing

Flexible and scalable licensing

With PRTG, you benefit from a flexible subscription model that scales with your needs. This cost-effective pricing ensures you only pay for what you need, with options to expand as your monitoring requirements grow.

Configuration

Easy software installation and setup

You’ll find PRTG comfortable to install and intuitive to set up. Quickly deploy the software on your operating system and start monitoring without extensive training or complex configuration. This saves you valuable time and resources.

Montor

Integrated endpoint monitoring

PRTG is your go-to software solution for monitoring remote endpoints. You get access to performance metrics, security alerts, and issue resolution tools. This way, you can efficiently manage all aspects of your remote desktop environment.

Explore our preconfigured PRTG sensors for remote desktop monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

Windows Updates Status (PowerShell)

The Windows Updates Status (PowerShell) sensor monitors the status of Windows updates on a computer and counts the available and installed Windows updates that are either from Microsoft or from the local Windows Server Update Services (WSUS) server. It can show the following:

  • Time passed since the last update
  • Number of hidden, installed, and missing updates with low and moderate severity
  • Number of hidden, installed, and missing updates with unclassified severity
  • Number of hidden, installed, and missing updates with important and critical severity
Windows Updates Status (PowerShell)
Windows Updates Status (PowerShell)

RDP (Remote Desktop)

The RDP (Remote Desktop) sensor monitors remote desktop services such as Remote Desktop Protocol (RDP) or Terminal Services Client. It can show the following:

  • Downtime
  • Response time
RDP (Remote Desktop)
RDP (Remote Desktop)

Windows CPU Load

The Windows CPU Load sensor monitors the CPU load on a system via Windows Management Instrumentation (WMI) or Windows performance counters. It can show the following:

  • CPU load of the processor
  • Total CPU load
Windows CPU Load
Windows CPU Load

WMI Memory

The WMI Memory sensor monitors available (free) system memory on Windows systems. It can show the following:

  • Available memory
  • Downtime
WMI Memory
WMI Memory

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes remote desktop monitoring easy

Custom alerts and data visualization make it easy to monitor, identify, and prevent issues with remote computers and workstations.

Free download
PRODUCT OVERVIEW

”As an international company, PRTG is ideal for us. If something went down half way across the world, we wouldn’t be woken up – we can rely on PRTG to identify the problem and alert us before it occurs – enabling the right person, in the right time zone to resolve the problem. At the end of the day, if we’re to provide an internal network experience for our employees that meets expectations, we need a tool like PRTG to be successful.”

Barry Kelly, Systems Engineer
Skyscanner

“I would recommend PRTG because it has helped us significantly improve service uptime by highlighting important alerts that would otherwise result in a system failure or service disruption if action was not taken. Thanks to PRTG, we can ensure that The Ritz London’s network and IT systems are five-star, just like the hotel.”

Richard Isted, IT Manager
The Ritz London

”Adopting PRTG has been like going from being in the dark to being in the light. Before, we had limited visibility into what was happening in the infrastructure and in the network. Now, however, thanks to the comprehensive dashboard and real-time notifications, we receive constant updates on the status of facilities and services, and our way of working has gone from passive to proactive.”

Luca Meneghesso, Senior IT infrastructure and Security Specialist
Banca Profilo

Your remote desktop monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

baramundi

baramundi

baramundi and PRTG create a secure, reliable and powerful IT infrastructure where you have everything under control - from the traffic in your firewall to the configuration of your clients.

Read more
IP Fabric

IP Fabric

Combining PRTG’s broad monitoring feature set with IP Fabric’s automated network assurance creates a new level of network visibility and reliability.

Read more
KnowledgeRiver

KnowledgeRiver

Combining their tools to a powerful solution for advanced analysis and automation, KnowledgeRiver and Paessler enable IT teams to ensure best performance for their infrastructure and networks.

Read more

Find the root cause of the problem with our PRTG remote desktop monitoring solution

Real-time alerts and custom notifications make it easy to solve issues like gaps in security updates or bandwidth problems.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

Remote Desktop Monitoring: FAQ

 

What is remote desktop monitoring?

Remote desktop monitoring includes looking at the performance, security, and availability of remote computer environments – for example, for remote work purposes. PRTG monitoring software is at your service (either on-premises or cloud-based) to ensure the security of your sensitive data, facilitate remote access and file transfers, and troubleshoot remote computer setups that require remote support via remote sessions and other remote control methods.

Why should I monitor remote desktops?

Monitoring remote desktops helps you to ensure optimal performance and security. You can detect and resolve issues, and maintain compliance with organizational policies. By keeping a close watch on remote desktop activities, you can improve end user experience, minimize downtime, optimize workflows, and prevent potential security breaches.

What are key aspects of remote desktop monitoring?

Key aspects include checking performance metrics to spot issues, watching user activity to ensure proper use and policy adherence, detecting security threats to protect data, analyzing resource usage, and implementing optimization processes. It also involves ensuring connectivity and logging actions for accountability and troubleshooting.

How does PRTG help to identify and mitigate security threats?

PRTG regularly scans remote desktops in your network for unusual activities, and potential vulnerabilities. It provides real-time alerts and detailed security reports. Specific sensor types in PRTG also help you to keep an eye on the update status of your remote systems.

How can PRTG resolve remote computer issues?

PRTG simplifies troubleshooting by a huge collection of sensor type integrations to identify root causes of issues, whether they are related to connectivity, software conflicts, or hardware malfunctions. This results in better functionality, minimum downtime, and in the end, in a higher employee productivity.

How can I check Windows Update status of my remote desktops with PRTG?

To optimize your patch management by checking the Windows Update status of remote desktops with PRTG, first ensure that Remote PowerShell is enabled on the target system and that PowerShell 3.0 or later is installed on both the probe and target systems.

Next, install .NET Framework 4.7.2 or later on the probe system. Then, configure the necessary credentials for Microsoft Windows systems.

In the PRTG web interface, add the Windows Update Status (PowerShell) sensor to the device you want to monitor. Set the scanning intervals with a recommended interval of 12 hours to minimize server load.

Finally, monitor and analyze the update metrics provided by the sensor, including the last update time and the number of installed and missing updates.

What performance metrics can PRTG track for remote desktops?

PRTG offers you detailed performance metrics such as CPU usage, memory consumption, and network bandwidth. These metrics help you to identify bottlenecks and give you important insights into how to optimize the allocation of resources.

How does PRTG track remote desktop performance?

PRTG provides easy-to-use dashboards and reports that offer an overview of various metrics and stores historical monitoring data. This data allows you to make the right decisions when it comes to system and security updates.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Still not convinced?

Love

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start monitoring remote endpoints with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

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  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

info@paessler.com

+49 911 93775-0

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