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  1. Home>
  2. IT Topics>
  3. Technology>
  4. ICT Monitoring
PRTG Logo

ICT Monitoring with PRTG

Detect and resolve network issues before they impact your business operations

  • Optimize bandwidth usage across your entire ICT infrastructure
  • Reduce downtime through proactive monitoring and early interventions
  • Gain complete visibility into your ICT network and data center performance
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

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PRTG ICT monitoring: What you will find on this page

Table of content
  • Strengthen your ICT infrastructure with powerful monitoring
  • What effective ICT system monitoring looks like in PRTG
  • 4 reasons why PRTG is the ICT monitoring tool of your choice
  • Explore our preconfigured PRTG sensors for ICT monitoring
  • ICT monitoring: FAQ

PRTG makes real-time ICT system monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent disruptions, performance issues and network vulnerabilities.

Free download
PRODUCT OVERVIEW

Strengthen your ICT infrastructure with powerful monitoring

Are you tired of discovering ICT problems after they have already affected your business? With PRTG you can move from reactive to proactive management of your entire infrastructure. Monitor all aspects of your ICT environment from a single dashboard and receive alerts before small problems become major disruptions.

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Unified dashboard

Access all your monitoring data from one intuitive interface without having to switch between multiple tools. PRTG centralizes information from your network devices, servers, applications and IoT devices in one place. The customizable dashboards allow you to arrange the most important metrics according to your specific priorities and requirements.

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Automated alerts

Receive notifications about potential problems before they affect your operations or end users. PRTG monitors thresholds you define and sends alerts through various channels, including email, SMS or push notifications. The flexible alerting system helps you address problems immediately, even outside of normal business hours when critical incidents often occur.

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Extensive sensors

Deploy over 300 pre-configured sensors to monitor every aspect of your ICT (Information and Communications Technology) infrastructure. PRTG includes sensors for standard protocols, specialized devices, cloud services and custom applications at no additional cost. The wide range of available sensors ensures complete coverage of your environment, regardless of its complexity or specific technologies.

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Scalable architecture

Expand your monitoring capabilities as your business grows without replacing your existing solution. PRTG scales from small networks to enterprise environments with thousands of devices and maintains performance. The flexible licensing model allows you to add more sensors as needed without complicated procurement processes or unexpected costs.

What effective ICT system monitoring looks like in PRTG

Diagnose network issues by continuously tracking data flows, application response times and infrastructure health. Show traffic patterns and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot service disruptions and network bottlenecks.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Live traffic data graph in PRTG

Start monitoring your entire ICT infrastructure with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

4 reasons why PRTG is the ICT monitoring tool of your choice

In complex ICT environments, problems arise around every corner. Servers crash without warning, network traffic spikes, security holes appear overnight, and critical applications slow to a crawl. When these problems occur simultaneously, your phone is ringing off the hook as you try to figure out what went wrong and where. Without the right monitoring tool, you're essentially flying blind.

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Flexible licensing

Choose the exact monitoring capacity you need without overpaying for unused features. PRTG offers simple subscription options based on the number of sensors, rather than complicated feature tiers or device limitations. Adjust your license as your infrastructure grows to ensure you always have the right coverage without budget surprises.

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Expert support

Access knowledgeable assistance whenever you encounter challenges with your monitoring setup. PRTG is backed by Paessler engineers who understand the complexities of today's ICT environments and can respond quickly to your questions. The support team helps you maximize your monitoring investment by providing personalized guidance rather than generic troubleshooting scripts.

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Distributed monitoring

Monitor remote sites and branch offices from a central console without complex network configurations. Remote probes collect data locally and transmit it securely to your core installation, maintaining visibility across geographically dispersed locations. The distributed architecture reduces bandwidth consumption while providing a complete overview of your entire organization.

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Minimal maintenance

Focus on solving real problems instead of constantly tweaking your monitoring system. PRTG updates automatically and requires minimal administration compared to other enterprise monitoring solutions. The low-maintenance design means that you spend less time configuring alerts and more time on the critical issues those alerts help you to identify.

Explore our preconfigured PRTG sensors for ICT monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

SNMP Traffic v2

The SNMP Traffic v2 sensor monitors bandwidth and traffic on a device. It can show the following:

  • Number of incoming and outgoing broadcast, multicast, unicast, and non-unicast packets
  • Number of incoming and outgoing discards and errors
  • Total, incoming, and outgoing traffic
  • Number of incoming, unknown protocols
SNMP Traffic v2
SNMP Traffic v2

HTTP v2

The HTTP v2 sensor monitors a web server. It can show the following:

  • Number of bytes received
  • Web page or element loading time
  • Response code of the target server
HTTP v2
HTTP v2

SSL Certificate

The SSL Certificate sensor monitors the certificate of a Secure Sockets Layer (SSL)/Transport Layer Security (TLS) secured connection. It can show the following:

  • If the common name or subject-alternative names match the host address or SNI
  • Days to expiration
  • Public key length
  • If the certificate has been revoked and if it is trusted as root authority
  • If a self-signed certificate is used
SSL Certificate
SSL Certificate

Port v2

The Port v2 sensor monitors a network service by connecting to one or more of its TCP/IP ports. It can show the following:

  • Number of open and closed ports
  • Number of errors
  • Maximum time until a request to connect to a port was accepted
Port v2
Port v2

sFlow

The sFlow sensor receives traffic data from an sFlow v5-compatible device and shows the traffic by type. This sensor has several filter options to divide traffic into different channels. It can show the following and more:

  • Traffic from Citrix applications
  • Traffic from file transfer (FTP/P2P) and various other protocols (UDP, TCP)
  • Traffic from network services (DHCP, DNS, Ident, ICMP, SNMP)
  • Internet mail traffic (IMAP, POP3, SMTP)
  • Traffic from remote control applications (RDP, SSH, Telnet, Virtual Network Computing (VNC))
sFlow
sFlow

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes ICT monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent XXX.

Free download
PRODUCT OVERVIEW

“We strive to equip our systems with state-of-the-art technology to safeguard our educational practices for the future. Part of this includes ensuring that all our systems run smoothly at all times. On any given day, we rarely have time to keep an eye on all our systems. We therefore decided to monitor our school’s IT environment with a centralized network monitoring tool.”

Stefan Roschewitz, IT administrator
BBS Holzminden

“We want to include the tool in our set of solutions in order to solve problems more proactively in our technology infrastructure. PRTG has exceeded all our expectations because it is a reliable, extremely easy-to-use solution. There is no doubt that it lives up to the renowned quality of German technology.”

Esbin Saúl Lázaro García, IT Infrastructure and Security Engineer
Hospital El Pilar

“The reactivity, know-how, and technical solutions of Paessler are outstanding in every situation. For me, no monitoring tool compares to PRTG.”

Andreas Reimann, Senior Networking Communication Architect
Zurich Airport

Your ICT monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
vmware

We are a VMware Technology Alliance Partner

Paessler achieved VMware's highest level of endorsement due to our technological excellence, leading market position, and superior compatibility with VMware products.

What does this mean for you?

  • Easy integration of VMware components with PRTG
  • State-of-the-art features for monitoring your virtual environment
  • Expert technical support around your VMware monitoring setup

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

baramundi

baramundi

baramundi and PRTG create a secure, reliable and powerful IT infrastructure where you have everything under control - from the traffic in your firewall to the configuration of your clients.

Read more
Rittal

Rittal

IT that works constitutes a business-critical basis for a company's success. Availability and security must be defined for the respective purpose and closely monitored – by OT and IT alike.

Read more
IP Fabric

IP Fabric

Combining PRTG’s broad monitoring feature set with IP Fabric’s automated network assurance creates a new level of network visibility and reliability.

Read more

Find the root cause of the problem with our PRTG ICT monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 25.2.106.1114 (May 05th, 2025)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

ICT Monitoring: FAQ

 

What is an ICT monitoring tool?

An ICT monitoring tool tracks the performance, availability, and security of your information and communication technologies infrastructure. These solutions continuously observe network devices, servers, and applications to detect issues before they impact operations. Modern ICT monitoring platforms provide real-time alerts, detailed metrics, and dashboards that give you visibility into your entire technology stack. With proper monitoring, you can identify bottlenecks, prevent downtime, and maintain optimal user experience.

How does PRTG help improve cybersecurity in ICT environments?

PRTG improves cybersecurity by monitoring for suspicious activity and vulnerabilities across your entire ICT infrastructure. Our solution integrates with intrusion detection systems to identify unauthorized access attempts in real-time. You can configure alerts for unusual traffic patterns, failed logins and configuration changes that may indicate security incidents. PRTG also monitors the status of security appliances and firewalls to ensure that your defenses remain operational, giving you peace of mind.

What key features should I look for in an ICT monitoring solution?

When evaluating ICT solutions for network monitoring, look for these essential features:

  • Unified dashboards with customizable views and alerts
  • Extensive sensor libraries covering diverse technologies
  • Automation capabilities that reduce manual troubleshooting tasks
  • Support for both on-premises and cloud resources, including Microsoft services
  • Strong reporting tools that justify IT initiatives to management
  • Scalability to grow with your organization's needs
  • Integration options with your existing security and management tools
How can PRTG monitoring help optimize the user experience?

PRTG helps to optimize the user experience by measuring application response times, service availability and resource utilization. You can track the performance of critical applications and receive alerts when metrics fall below acceptable thresholds. Our solution helps you identify and resolve problems before users notice them. With historical performance data, you can identify trends and plan for capacity upgrades. This proactive approach ensures a consistent, reliable user experience.

What methodology should organizations follow when implementing ICT monitoring?

Follow a structured methodology that starts with identifying critical systems and defining monitoring objectives. Map your infrastructure and determine which metrics are most important. Establish baseline performance levels and set appropriate alert thresholds. Deploy sensors incrementally, focusing on mission-critical systems first. Review your monitoring configuration regularly as your infrastructure evolves. Train your team to interpret monitoring data and develop response procedures for common issues.

How can automation in PRTG reduce the workload for IT teams?

PRTG uses automation to streamline the monitoring process. The auto-discovery feature identifies network devices and suggests appropriate sensors, saving setup time. You can configure automatic responses to specific events, such as restarting services when problems occur. Scheduled reports provide insight without manual preparation. The notification system manages alerts, including escalation procedures to prevent alert storms. These capabilities allow you and your IT team to focus on strategic initiatives instead of routine tasks.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Still not convinced?

Love

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start monitoring your ICT environment with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
  • PRTG extensions
    Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

Useful Links

  • PRTG Manual
  • Knowledge Base
  • Customer Success Stories
  • About Paessler
  • Subscribe to newsletter
  • PRTG Support
  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

info@paessler.com

+49 911 93775-0

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