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  1. Home>
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  4. IT Management Software
PRTG Logo

IT Management with PRTG

Get more out of your IT operations with comprehensive infrastructure monitoring

  • Monitor your entire IT infrastructure in real-time
  • Easy integration with your existing IT tools
  • Reduce downtime and improve resource allocation
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

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PRTG IT management: What you will find on this page

Table of content
  • Improve your IT management with PRTG
  • Transform your ITSM processes with comprehensive monitoring
  • What IT management looks like in PRTG
  • 4 reasons why PRTG is the IT management tool of your choice
  • Explore our preconfigured PRTG sensors for IT management
  • PRTG - profit from useful quality-of-life features
  • IT management: FAQ

PRTG makes IT management as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent infrastructure issues.

Free download
PRODUCT OVERVIEW

Improve your IT management with PRTG

It is not a controversial statement to claim that effective IT management is one key to the long-term success of any modern business. Paessler PRTG is a great tool to support you and your team, whether you’re a system administrator, an ITSM pro, or an IT manager. It's an easy-to-use software to monitor what's going on across your infrastructure, so you can optimize your IT systems.

And why is that? You can monitor your servers, networks, applications, and cloud services. Real-time insights help you stop problems before they cause trouble for your business. The user-friendly interface makes it even easier to manage your IT operations. Free up some of your valuable time and use it to focus on strategic tasks rather than the same old repetitive tasks.

It doesn’t matter if you're in charge of a small business network or managing big enterprise IT infrastructure - PRTG is easy to adapt to your needs. It offers scalable solutions that grow with your company.

So why choose it? You will get a software that offers all you need for comprehensive monitoring, early problem detection, and time-saving automation. This helps you to better manage your IT management and support the technical needs of your teams.

Table of content

Transform your ITSM processes with comprehensive monitoring

PRTG is more than just a monitoring tool. It also helps you manage your IT service management (ITSM) processes. You’ll get the insights you need into all the important ITSM areas to keep your IT infrastructure in good shape.

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Speed up incident management

Proactive monitoring with PRTG helps you catch and fix potential problems before they become major issues. Spot unusual activities early on and reduce downtime to make sure your end-users get the best service possible.

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Meet your SLAs

Let PRTG help you meet your Service Level Agreements (SLAs) with detailed uptime tracking and comprehensive reports. You can keep an eye on the availability and the performance of your critical services, while giving your clients and stakeholders all the information they need.

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Plan capacity effectively

If you want to make smart decisions, you need the right data. The good news is that PRTG collects data over time and shows it to you in a way that makes it easy to analyze trends. You can spot opportunities for resource allocation and infrastructure upgrades without having to dig too deep. 

You’ll also get a good understanding of how your resources are being used and identify trends early on to make the most of your IT investments. All while avoiding capacity issues in your IT environment.

icon lifecycle

Manage your IT lifecycle

PRTG helps you manage your IT systems from deployment to retirement. With continuous monitoring and insights, you can make informed decisions about upgrades, replacements, and when to say goodbye to parts that have served you well for years but are now ready for an upgrade. 

This keeps your IT infrastructure efficient and cost-effective throughout its lifecycle.

What IT management looks like in PRTG

Diagnose network issues by continuously tracking IT asset performance. Show system health, network traffic, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot infrastructure challenges.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Live traffic data graph in PRTG

Start to manage your entire IT with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

4 reasons why PRTG is the IT management tool of your choice

When working with a complex IT environment, you need software that helps you maintain performance and prevent any downtime. With PRTG, you and your IT teams get a powerful monitoring software to save time and make things easier thanks to the data you’ll collect.

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Standardize infrastructure monitoring

PRTG is your command center for all things IT infrastructure monitoring. You see all your servers, network devices, applications, and cloud services in one place. This big-picture view of your entire IT landscape helps you make better choices and make the best use of the resources you have.

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Get real-time insights

There are surprises that you are happy about and surprises that you would rather do without. Avoidable problems within your network clearly belong to the second type. Real-time monitoring with PRTG makes it easy to keep an eye on your IT assets. You can see your system health, network traffic, and application performance—across Windows and other operating systems—with just one click.

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Automate routine tasks

Use PRTG to automate those repetitive monitoring and reporting tasks. Your IT teams will be happy they can save time and focus on projects that really matter. One way to do this are custom sensors and alerts to automatically track key performance indicators across your IT infrastructure, which saves a lot of time spent on routine tasks.

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Improve user experience

You’re looking for a way to make the daily tasks of your IT teams and project management easier? Look no further than PRTG. The intuitive interface makes it simple to create customizable dashboards and reports that let you track both project progress and IT infrastructure health. This makes PRTG an invaluable tool for everyone looking to manage their IT in-depth.

Explore our preconfigured PRTG sensors for IT management

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

System Health v2

  • The System Health v2 sensor monitors the health of a Linux system that the PRTG core server runs on. It can show the following:
  • Available memory
  • CPU load
System Health v2
System Health v2

Ping v2

The Ping v2 sensor sends an Internet Control Message Protocol (ICMP) echo request ("ping") from the probe system to the parent device to monitor its availability. It can show the following:

• Response time

• Packet loss

• Target status

• Minimum and maximum ping time

Ping v2
Ping v2

SNMP Traffic v2

The SNMP Traffic v2 sensor monitors bandwidth and traffic on a device. It can show the following:

  • Number of incoming and outgoing broadcast, multicast, unicast, and non-unicast packets
  • Number of incoming and outgoing discards and errors
  • Total, incoming, and outgoing traffic
  • Number of incoming, unknown protocols
SNMP Traffic v2
SNMP Traffic v2

Cloud HTTP v2

The Cloud HTTP v2 sensor monitors the loading time of a web server via HTTP from different locations worldwide (Asia Pacific: Singapore,  Asia Pacific: Sydney, Europe: Ireland, US East: Northern Virginia,  US West: Northern California) via the PRTG Cloud. It can show the following:

  • Average global loading time
  • Response time of the target server at the location
  • Response code of the target server at the location
  • If the PRTG Cloud query was successful or not
Cloud HTTP v2
Cloud HTTP v2

See the PRTG Manual for a list of all available sensor types.

Find the root cause of the problem with our PRTG IT management solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG – profit from useful quality-of-life features

Manage alerts

You need advanced alerting to let your teams know about potential problems the moment thy first pop up? PRTG lets you set up customized alerts based on your own thresholds and priorities, to help your quick responses. It’s never been easier to reduce the impact IT issues have on your business. Also, it’s an easy way to make sure the right team members know about critical issues right away.

Monitor from anywhere

In recent years, just like hybrid work environments, remote monitoring has really taken off and is now a must-have for every growing enterprise. Good thing PRTG is here to help you with that. You want to have remote access to your IT infrastructure from any location, maintain control and address issues no matter where you are? With its remote features PRTG works well with your existing IT management platforms, making them the complete solution you want.

Customize your monitoring

Every IT setup is different, and PRTG is ready for each one. It offers many pre-configured sensors and supports custom scripts, so you can monitor all parts of your IT infrastructure. This flexibility also extends to endpoint management, giving you a full picture of your IT ecosystem, from standard network devices to specialized equipment.

Improve your security

Although PRTG isn't a dedicated security tool, it’s a great addition to your overall security strategy. It gives you real-time insights into network traffic patterns, system performance, and potential irregularities. This helps you spot security threats early, supporting your existing cybersecurity tools and improving your organization's security.

Cut costs

It’s part of each company’s daily business to find ways to cut costs and improve corporate profit. Reducing downtime, finding inefficiencies, and making the best use of existing resources are just a few ways to do this. Finding these opportunities allows you to use your IT budget more effectively and show clear returns on your IT investments.

PRTG makes IT management as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent issues within your IT infrastructure.

Free download
PRODUCT OVERVIEW

”Adopting PRTG has been like going from being in the dark to being in the light. Before, we had limited visibility into what was happening in the infrastructure and in the network. Now, however, thanks to the comprehensive dashboard and real-time notifications, we receive constant updates on the status of facilities and services, and our way of working has gone from passive to proactive.”

Luca Meneghesso, Senior IT infrastructure and Security Specialist
Banca Profilo

”GESAC increasingly focuses on innovation to improve the quality of services offered and the experience of passengers handled every day by Naples Airport. Thanks to PRTG, we finally have unified, automatic, and continuous monitoring of the airport network and can guarantee quick and timely interventions.”

Domenico Ciervo, GESAC ICT Manager
Naples International Airport

”As an international company, PRTG is ideal for us. If something went down half way across the world, we wouldn’t be woken up – we can rely on PRTG to identify the problem and alert us before it occurs – enabling the right person, in the right time zone to resolve the problem. At the end of the day, if we’re to provide an internal network experience for our employees that meets expectations, we need a tool like PRTG to be successful.”

Barry Kelly, Systems Engineer
Skyscanner

“I would recommend PRTG because it has helped us significantly improve service uptime by highlighting important alerts that would otherwise result in a system failure or service disruption if action was not taken. Thanks to PRTG, we can ensure that The Ritz London’s network and IT systems are five-star, just like the hotel.”

Richard Isted, IT Manager
The Ritz London

Your IT management monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
Cisco

We are a Cisco Select Developer Partner  

As a member of the Cisco Partner Program, Paessler is one of the market leaders that enhances the Cisco technology portfolio with products that are proven to easily integrate with Cisco devices.

What does this mean for you?

  • Easy integration of Cisco hardware and software with PRTG
  • State-of-the-art features for monitoring your Cisco environment
  • Expert technical support around your Cisco monitoring setup

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

baramundi

baramundi

baramundi and PRTG create a secure, reliable and powerful IT infrastructure where you have everything under control - from the traffic in your firewall to the configuration of your clients.

Read more
KnowledgeRiver

KnowledgeRiver

Combining their tools to a powerful solution for advanced analysis and automation, KnowledgeRiver and Paessler enable IT teams to ensure best performance for their infrastructure and networks.

Read more
Sigfox

Sigfox

Combine the functionality of Sigfox and Paessler for the most comprehensive, cost-effective, and easy-to-use IoT solution available.

Read more

Find the root cause of the problem with our PRTG IT management solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

IT Management: FAQ

 

What is IT management?

In a nutshell, IT management is about making sure that all things related to IT operations and resources in your company are under control. It covers things like managing systems, infrastructure, and data to make sure that IT resources are in line with your business needs and goals. Effective IT management means planning strategically, allocating resources, and implementing best practices to make IT operations more efficient, boost productivity, and support your overall business objectives.

Can PRTG work with other IT management tools?

Absolutely! You can integrate PRTG with several other tools using their APIs and pre-built integrations with popular IT management and ticketing systems. This lets you add PRTG data to your existing workflows. This flexibility makes it easy to work with other management tools in your IT environment.

How does PRTG support scalability in IT management?

PRTG is designed to grow with you. It can monitor thousands of devices and sensors, and its distributed architecture allows for easy expansion as your IT infrastructure evolves. Whether you're managing a small business or a large enterprise, PRTG adapts to your needs.

What types of devices and systems can PRTG monitor?

PRTG supports a wide range of devices and systems, including servers, network devices, applications, cloud services, IoT devices, and more. Its flexible sensor system lets your monitor pretty much any IT component, including Windows systems, Linux servers, and network shares.

How does PRTG help with overall IT management?

PRTG gives you real-time insights, proactive alerts, and all the data you need to make informed decisions, allocate resources effectively, and maintain high service levels across your IT infrastructure. It supports various aspects of IT management, including asset management, patch management, and operational efficiency.

How does PRTG address common IT management challenges?

PRTG helps address various IT management challenges by providing:

  • Unified monitoring for complex, multi-vendor environments
  • Automated workflows to streamline IT operations
  • Real-time alerting for proactive issue resolution
  • Comprehensive reporting for better decision-making and resource optimization
  • Support for both on-premises and SaaS deployments
  • Customizable dashboards for improved visibility across IT departments
  • Capacity planning tools to support long-term IT strategy

These features help IT professionals manage their infrastructure more efficiently, reduce downtime, and align IT resources with business needs.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Still not convinced?

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More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start to monitor your IT management with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

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  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

info@paessler.com

+49 911 93775-0

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