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  1. Home>
  2. IT Topics>
  3. Network>
  4. IT Infrastructure Monitoring
PRTG Logo

IT Infrastructure Monitoring with PRTG

Optimize the availability, health, and performance of your network

  • Monitor heterogeneous IT environments as well as vendor-specific systems
  • Increase the availability of your infrastructure & keep business processes running smoothly
  • Benefit from an easy-to-use tool to monitor every aspect of your network infrastructure
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
spiceworks
Capterra
G2
Trustpilot

PRTG IT infrastructure monitoring: What you will find on this page

Table of content
  • Prevent costly downtime with IT infrastructure monitoring by PRTG
  • What IT infrastructure monitoring looks like in PRTG
  • 4 reasons why PRTG is the IT infrastructure monitoring tool of your choice
  • Explore our preconfigured PRTG sensors for IT infrastructure monitoring
  • IT Infrastructure Monitoring: FAQ

PRTG makes IT infrastructure monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent problems in your IT infrastructure.

Free download
PRODUCT OVERVIEW

Prevent costly downtime with IT infrastructure monitoring by PRTG

Icon Important

Stay informed for easier troubleshooting

Paessler PRTG helps you prevent potential problems or failures. If an error occurs, our network monitoring software lets you quickly identify and troubleshoot the issue. This helps provide for uninterrupted availability and a functional and reliable IT infrastructure. How does it work?

When your customized threshold value is exceeded, PRTG notifies you immediately by SMS, email, or notification. Our 24/7 monitoring and reliable notifications empower your IT team to step in and fix the issue quickly before a failure occurs.

Icon Watch

Keep a constant eye on business-critical servers

PRTG helps ensure optimal performance and availability of servers (such as web servers, file servers, and mail and database servers). By preventing potential issues, you can avoid the far-reaching consequences such as costly interruptions to business operations and loss of revenue.

Plus if your servers go down, data recovery can be expensive and you may suffer a loss of trust in the company and damage to its reputation–and this cost may be immeasurable. To prevent server crashes, PRTG monitors power outages, connection problems, hardware health, and more.

What IT infrastructure monitoring looks like in PRTG

Diagnose network issues by continuously tracking network performance, health, and availability. Show uptime, response time, application performance, CPU usage, disk space, latency, and other key performance metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the end-to-end visibility you need to troubleshoot performance issues and perform advanced root-cause analysis.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

Preconfigured Ping v2 sensor in PRTG

Preconfigured Ping v2 sensor in PRTG

Start monitoring your IT infrastructure with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

4 reasons why PRTG is the IT infrastructure monitoring tool of your choice

IT landscapes can be incredibly complex: usually, the networks of several locations must be monitored simultaneously. These networks often consist of devices from a variety of different manufacturers. This can make IT infrastructure monitoring extremely difficult – but PRTG makes it easy.

Icon setup

Easy setup for best user experience

PRTG is optimized to get you up and running fast. Enjoy quick installation with our auto-discovery functionality for instant monitoring.

Use custom dashboards via drag & drop with easy-to-read, visualized overviews. Plus, work the way you want with an intuitive web interface or the PRTG apps for iOS and Android.

Icon Alarm

Customizable alerts & notifications

If an error occurs in your IT infrastructure, an alert is immediately sent via the selected notification method, allowing your teams to take action at once. Customize your automated alerts to get them by email, SMS, push notification, etc.

PRTG informs you in real time of resource utilization and availability, usage peaks, bottlenecks, the status and functionality of operating systems, and much more.

Icon scalability

Great compatibility & scalability

PRTG is compatible with heterogeneous IT infrastructures, and easy to scale up (or down) with your needs. You can seamlessly integrate all kinds of network devices and endpoints into your monitoring environment.

Monitor infrastructure components, systems, and applications from a wide range of manufacturers for comprehensive monitoring of your entire infrastructure.

Icon Plus

All monitoring capabilities included

PRTG makes it easy to monitor your entire IT infrastructure in a single application – from local to remote networks, storage systems, cloud services, virtual machines, and databases, to medical devices, CCTV systems, industrial environments, and more.

You don't need a separate module or platform for features like network traffic monitoring, infrastructure performance monitoring, or bandwidth management.

Explore our preconfigured PRTG sensors for IT infrastructure monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

SNMP Uptime v2

The SNMP Uptime v2 sensor monitors the uptime of a device. It can show the following:

  • Downtime
  • System uptime
SNMP Uptime v2
SNMP Uptime v2

Ping v2

The Ping v2 sensor sends an Internet Control Message Protocol (ICMP) echo request ("ping") from the probe system to the parent device to monitor its availability. It can show the following:

• Response time

• Packet loss

• Target status

• Minimum and maximum ping time

Ping v2
Ping v2

Port v2

The Port v2 sensor monitors a network service by connecting to one or more of its TCP/IP ports. It can show the following:

  • Number of open and closed ports
  • Number of errors
  • Maximum time until a request to connect to a port was accepted
Port v2
Port v2

Network Share

The Network Share sensor monitors a Server Message Block (SMB) or Common Internet File System (CIFS) network share. It can show the following:

  • Number of files in the folder
  • Number of folders
  • Folder size
  • Time since the newest modification of a file in the folder (newest file)
  • Time since the oldest modification of a file in the folder (oldest file)
Network Share
Network Share

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes IT infrastructure monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent problems in your IT infrastructure.

Free download
PRODUCT OVERVIEW

”Adopting PRTG has been like going from being in the dark to being in the light. Before, we had limited visibility into what was happening in the infrastructure and in the network. Now, however, thanks to the comprehensive dashboard and real-time notifications, we receive constant updates on the status of facilities and services, and our way of working has gone from passive to proactive.”

Luca Meneghesso, Senior IT infrastructure and Security Specialist
Banca Profilo

”GESAC increasingly focuses on innovation to improve the quality of services offered and the experience of passengers handled every day by Naples Airport. Thanks to PRTG, we finally have unified, automatic, and continuous monitoring of the airport network and can guarantee quick and timely interventions.”

Domenico Ciervo, GESAC ICT Manager
Naples International Airport

”As an international company, PRTG is ideal for us. If something went down half way across the world, we wouldn’t be woken up – we can rely on PRTG to identify the problem and alert us before it occurs – enabling the right person, in the right time zone to resolve the problem. At the end of the day, if we’re to provide an internal network experience for our employees that meets expectations, we need a tool like PRTG to be successful.”

Barry Kelly, Systems Engineer
Skyscanner

“I would recommend PRTG because it has helped us significantly improve service uptime by highlighting important alerts that would otherwise result in a system failure or service disruption if action was not taken. Thanks to PRTG, we can ensure that The Ritz London’s network and IT systems are five-star, just like the hotel.”

Richard Isted, IT Manager
The Ritz London

Your IT infrastructure monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
Gartner peer insights

“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”

Read the complete review at Gartner Peer Insights

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

baramundi

baramundi

baramundi and PRTG create a secure, reliable and powerful IT infrastructure where you have everything under control - from the traffic in your firewall to the configuration of your clients.

Read more
KnowledgeRiver

KnowledgeRiver

Combining their tools to a powerful solution for advanced analysis and automation, KnowledgeRiver and Paessler enable IT teams to ensure best performance for their infrastructure and networks.

Read more
Lansweeper

Lansweeper

Asset visibility is a big problem for many IT teams. Not having an accurate inventory of tech assets is inefficient, costly and a potential security risk.

Read more

Find the root cause of the problem with our PRTG IT infrastructure monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

Discover more monitoring insights and stories

Resources Solution

Solutions for all your monitoring needs

  • Infrastructure monitoring: Keep an eye on everything
  • Network monitoring tool
  • PRTG Network Monitor – All-in-one network monitoring tool
Resources Content

Powerful stories from the monitoring world

  • 4 steps to a successful IT infrastructure monitoring concept
  • Free checklist to find the right network monitoring solution
  • Paessler Named an April 2019 Gartner Peer Insights Customer's Choice for IT Infrastructure Monitoring Tools
Resources Solutions

Resources to master your monitoring challenges

  • Introduction: Monitoring with PRTG
  • Remote probe unable to connect to server during setup
  • Gap in PRTG Graphs (no outage?)

IT Infrastructure Monitoring: FAQ

 

What is IT infrastructure monitoring?

Companies depend on their information technology. With IT infrastructure monitoring, networks, services and applications, in fact the entire IT system (including virtual and cloud environments), are monitored and analyzed around the clock to see whether they are online and achieving the service level desired by the company.

What components does an IT infrastructure include?

IT infrastructures are multi-layered and contain network components and hardware, as well as software applications and operating systems. IT environments usually contain the following:

HardwareSoftwareNetwork Components
ServerApplicationsFirewalls
ComputerOperating systemsRouters
Fan and cooling systemsContent management systemsSwitches
Air conditionersCRM softwareHubs
IoT systemsERP softwareInternet connections
Uninterruptible power suppliesServices 
How does IT infrastructure monitoring work?

IT infrastructure monitoring involves observing and managing the components of an organization's IT infrastructure to ensure optimal performance, availability, and security. Here's an overview of how it works:

  • Data collection: Monitoring tools like PRTG gather data from devices, applications, and networks. This is achieved using agentless monitoring, where protocols like SNMP, WMI, or APIs are used to collect data without requiring agents.
  • Metric tracking: Metrics such as CPU usage, memory usage, disk space, latency, uptime, and error rates are continuously tracked.
  • Network monitoring: Focuses on traffic, bandwidth, and device connectivity.
  • Server monitoring: Monitors server hardware and operating systems for issues like high load or downtime.
  • Application performance monitoring (APM): Tracks application performance, user experience, and error rates.
  • Cloud infrastructure monitoring: Observes resources in cloud environments like AWS, Azure, or GCP.
  • Database monitoring: Ensures database performance and availability.
What is the price of the paid version of PRTG? What does it include?

PRTG’s flexible subscription licensing makes it easy to scale as needed. You pay only for the number of sensors you need. After your 30-day free trial of the unlimited version of PRTG, you can still use the free version with 100 free sensors. Review our pricing

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

recommendation

Still not convinced?

Love

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

PRTG Logo

Start IT infrastructure monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

Useful Links

  • PRTG Manual
  • Knowledge Base
  • Customer Success Stories
  • About Paessler
  • Subscribe to newsletter
  • PRTG Support
  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

info@paessler.com

+49 911 93775-0

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