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  1. Home>
  2. IT Topics>
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  4. Remote Monitoring Management Software
PRTG Logo

Remote Monitoring Management with PRTG

Centralized monitoring of your remote networks

  • Consolidate monitoring data from across locations and networks into a single overview
  • Get real-time notifications when devices, systems or applications fail – wherever they are
  • Visualize the status of your distributed infrastructure in real-time with comprehensive dashboards
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
spiceworks
Capterra
G2
Trustpilot

PRTG remote monitoring management: What you will find on this page

Table of content
  • Supercharge your RMM with advanced monitoring
  • What remote monitoring looks like in PRTG
  • 5 more ways PRTG can complement your RMM platform
  • Explore our preconfigured PRTG sensors for remote monitoring
  • Remote Monitoring Management: FAQ

PRTG makes remote monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent network issues.

Free download
PRODUCT OVERVIEW

Supercharge your RMM with advanced monitoring

Remote monitoring and management tools are essential, but their monitoring capabilities often lack the depth and breadth required for complex IT environments. This leaves you with blind spots, making it harder to proactively address issues and ensure optimal performance across your entire IT environment. Integrate Paessler PRTG remote monitoring software with your RMM to unlock complete visibility of your IT systems.

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Go beyond the limits of RMM tools

With support for diverse platforms, technologies, and devices, PRTG lets you monitor everything from client endpoints and bandwidth usage to applications, databases, operational technology, and even environmental sensors.

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Proactively identify problems before they occur

With advanced threshold-based alerting in PRTG, you can define custom thresholds for critical metrics and receive real-time notifications about potential issues before they impact end users. Reduce downtime, improve service levels, and free up your IT teams for strategic projects.

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Integrate PRTG with your RMM

PRTG offers a flexible RESTFUL API that lets you integrate PRTG with your RMM solution. Pull critical monitoring data into your RMM platform, automate routine maintenance tasks, streamline workflows and create a unified management experience.

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Get the full picture across all your locations

PRTG brings together monitoring data from your remote IT environments and consolidates it into a single overview. This is done using remote probes, which can run on a variety of operating systems, including Windows, Linux, ARM, and more.

What remote monitoring looks like in PRTG

Diagnose network issues by continuously tracking the health of your remote networks. Show the status of remote devices and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot remote network issues.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Live traffic data graph in PRTG

Start remote monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

5 more ways PRTG can complement your RMM platform

In-depth network device monitoring

PRTG uses SNMP, flow protocols, packet sniffing, and other methods to monitor bandwidth usage, error rates, port status, and more on routers, switches, firewalls, and other network infrastructure.

Application performance monitoring (APM)

PRTG can monitor the performance and availability of critical applications, both on-premises and in the cloud. This includes measuring response times, database performance, and user experience.

Customizable reporting and visualization

Create custom dashboards, maps, and reports tailored to your specific needs that allow for better data analysis, trend identification, and communication of IT performance to stakeholders.

Scalable monitoring for growing networks

Adapt to the needs of expanding IT systems with a flexible monitoring solution that grows with your business. Whether you're managing a small office or a global enterprise, PRTG scales to meet your requirements.

Custom alerts for immediate action

Receive customized alerts when potential issues arise, so you can quickly address vulnerabilities and minimize downtime quickly. Stay ahead of problems with proactive alerts designed to fit your specific IT environment.

Explore our preconfigured PRTG sensors for remote monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

WMI Remote Ping

The WMI Remote Ping sensor remotely connects to a Windows system and performs an Internet Control Message Protocol (ICMP) echo request ("ping") from this device to a specified target. It can show the following:

  • Ping time from the remote device to the target device
  • Downtime
WMI Remote Ping
WMI Remote Ping

RDP (Remote Desktop)

The RDP (Remote Desktop) sensor monitors remote desktop services such as Remote Desktop Protocol (RDP) or Terminal Services Client. It can show the following:

  • Downtime
  • Response time
RDP (Remote Desktop)
RDP (Remote Desktop)

SSH Remote Ping

The SSH Remote Ping sensor remotely monitors the connectivity between a system running Linux/macOS X and another device, using Internet Control Message Protocol (ICMP) echo requests ("ping") and Secure Shell (SSH). It can show the following:

  • Average, minimum, and maximum response time measured from the remote device
  • Packet loss
SSH Remote Ping
SSH Remote Ping

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes remote monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent network issues.

Free download
PRODUCT OVERVIEW

“Since using PRTG, we have matured how we report out overall application uptime, maintenance, and mean time between failure for all critical applications to our board of directors. PRTG allows us to not just look at a single event, but to leverage historical data to prevent future failures and to measure how we are making improve­ments over time.”

Bill Sorrells, CTO
Dayton Children's Hospital

“We have found these sophisticated levels of monitoring to be highly effective, improving the end user’s experience of the systems and applications in use, giving us the opportunity to provide a proactive resolution rather than having the end user raise issues.”

Saif Akil, Head of Service Management
Acurus

“Before PRTG, applications and hardware all gave messages, but all separately, so we had to search through hundreds of e-mails to find the problem. It was always only afterwards that we saw that something was going on within the infrastructure. To mitigate the issue, we also considered other software. PRTG stood out because of its user-friendliness, flexibility and minimal consultancy investment.”

Wim Vandenberghe, ICT Manager
Soenen Golfkarton

Your remote monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
Gartner peer insights

“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”

Read the complete review at Gartner Peer Insights

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

Plixer

Plixer

Paessler and Plixer provide a complete solution adding flow and metadata analysis to a powerful network monitoring tool.

Read more
Sigfox

Sigfox

Combine the functionality of Sigfox and Paessler for the most comprehensive, cost-effective, and easy-to-use IoT solution available.

Read more
ScriptRunner

ScriptRunner

With ScriptRunner Paessler integrates a powerful event automation platform into PRTG Network Monitor.

Read more

Find the root cause of the problem with our PRTG remote monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

Remote Monitoring Management: FAQ

 

What is remote monitoring and management (RMM)?

RMM software provides IT professionals with tools to monitor and manage their entire infrastructure endpoints and networks from a central location. This includes tasks like patch management, troubleshooting network issues, device management, and automating tasks. RMM is crucial for businesses with infrastructure distributed across locations.

What are the benefits of RMM?

RMM software helps IT teams to proactively monitor the health and performance of their entire IT infrastructure from anywhere, automate essential tasks like patching and updates, and resolve issues quickly, often before end users even notice them. This increases efficiency of IT management, strengthens cybersecurity, and allows more time to optimize infrastructure.

How does remote monitoring work in Paessler PRTG?

PRTG monitors the health and status of your remote IT infrastructure using a system of remote probes that are in constant communication with a central hub – your PRTG core server. These probes can run on a variety of operating systems, including Windows, Linux, ARM, and others.

Each probe collects data about the remote server they're assigned to and sends it to your PRTG core server in encrypted form, where you can view the data centrally. Should the performance of any server in your remote network dip below your chosen thresholds, PRTG will alert you immediately.

How does PRTG support managed service providers?

PRTG is ideal for managed service providers, offering tools to monitor it assets across multiple client networks. With features like custom dashboards, flexible alerting, and detailed reporting, MSPs can provide exceptional it support while proactively addressing potential issues. The platform simplifies network management for MSPs, enabling efficient remote access, endpoint management, and device monitoring.

Does PRTG offer scalable monitoring for growing businesses?

Yes, PRTG offers scalability for organizations of all sizes. Its flexible architecture supports growing it environments, whether you're managing on-premises networks, remote offices, or hybrid setups. With support for an expanding number of sensors and devices, PRTG ensures that businesses can monitor it infrastructure effectively as their operations grow.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

recommendation

Still not convinced?

Love

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

PRTG Logo

Start remote monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

Useful Links

  • PRTG Manual
  • Knowledge Base
  • Customer Success Stories
  • About Paessler
  • Subscribe to newsletter
  • PRTG Support
  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

info@paessler.com

+49 911 93775-0

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