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  1. Home>
  2. IT Topics>
  3. Technology>
  4. Ping Tester
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Ping Tester with PRTG

Enjoy comprehensive connectivity and availability monitoring

  • Use ping checks to measure the connectivity & availability of systems
  • Monitor uptime & downtime both reliably and efficiently
  • Create automated ping tests with preconfigured PRTG ping sensors
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

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PRTG ping tester: What you will find on this page

Table of content
  • The problem: Manual ping tests can fail
  • The solution: PRTG as a ping tester tool
  • What ping testing looks like in PRTG
  • PRTG's ping test provides answers to the following questions
  • Preconfigured PRTG sensors for convenient ping tests
  • Ping Tester: FAQ

PRTG makes ping testing as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent unplanned downtime and other reachability issues.

Free download
PRODUCT OVERVIEW

The problem: Manual ping tests can fail

Regardless of the reason for the failed ping test: if a component in a network (e.g., a router, service, application, or website) cannot be pinged, then it will be unavailable to both customers and employees. This can have serious consequences for a company, including unhappy customers and lost work time and revenue.
 

1. The destination IP is unreachable:

The IP address of the destination host may be incorrect, the subnet mask of the local system may be configured incorrectly, or one of the two systems may be on the wrong LAN.

 

2. The packet is rejected:

The firewall between the server and the ping tester may not be allowing packets through due to its firewall rules.

 

3. Routing problems occur:

A router firewall rule may be preventing communication or the routing table may be incomplete.

 

4. General connectivity problems occur:

The connection may be down, a cable may be damaged, or the router may not be working.

Table of content

The solution: PRTG as a ping tester tool


How do you test a ping?

PRTG checks whether a network system is available and communicating with other systems. You can set up PRTG to continually (and automatically) run ping tests. In this way, you can monitor uptime much more reliably and effectively than with single, manual ping tests. If a ping fails, PRTG’s customizable alerting system notifies you immediately via email, SMS, or in-app push notification.

When used as a ping tester, PRTG lets you monitor your infrastructure proactively and avoid costly network downtime. In order to troubleshoot properly, uptime and downtime must be monitored continuously.

Among other things, availability problems can be caused by a faulty hardware system, a poor network connection, or an incorrect configuration. With a ping monitoring tool like PRTG, you can detect such problems at a glance.

What ping testing looks like in PRTG

Diagnose network issues by continuously tracking and testing the availability of your network using ICMP (Internet Control Message Protocol) ping requests. Show download speed, upload speed, ICMP packet round-trip time, latency, packet loss, and other test result metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot network connectivity and other issues.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Live traffic data graph in PRTG

Start ping tests with PRTG and see how it can make your IT infrastructure more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

PRTG's ping test provides answers to the following questions

  • Can a computer or system be reached over the network?
  • On average, how long is a computer or system available over a long period of time?
  • What is the maximum size of a data packet that can be transmitted?
  • How long does it take for a data packet to travel from the sender to the receiver and back?
  • How fast is the network connection?
  • Is DNS resolution working properly?

Preconfigured PRTG sensors for convenient ping tests

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

SIP Options Ping

The SIP Options Ping sensor monitors the connectivity to a Session Initiation Protocol (SIP) server using SIP options "ping". The sensor sends auth and options requests to the SIP server. It can show the following:

  • Response code
  • Response time
SIP Options Ping
SIP Options Ping

Ping v2

The Ping v2 sensor sends an Internet Control Message Protocol (ICMP) echo request ("ping") from the probe system to the parent device to monitor its availability. It can show the following:

• Response time

• Packet loss

• Target status

• Minimum and maximum ping time

Ping v2
Ping v2

Ping Jitter

The Ping Jitter sensor sends a series of Internet Control Message Protocol (ICMP) echo requests ("pings") to a URI to determine the statistical jitter. It can show the following:

  • Execution time
  • Statistical jitter value
Ping Jitter
Ping Jitter

SSH Remote Ping

The SSH Remote Ping sensor remotely monitors the connectivity between a system running Linux/macOS X and another device, using Internet Control Message Protocol (ICMP) echo requests ("ping") and Secure Shell (SSH). It can show the following:

  • Average, minimum, and maximum response time measured from the remote device
  • Packet loss
SSH Remote Ping
SSH Remote Ping

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes testing via ping as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent unplanned downtime and other reachability issues.

Free download
PRODUCT OVERVIEW

“We strive to equip our systems with state-of-the-art technology to safeguard our educational practices for the future. Part of this includes ensuring that all our systems run smoothly at all times. On any given day, we rarely have time to keep an eye on all our systems. We therefore decided to monitor our school’s IT environment with a centralized network monitoring tool.”

Stefan Roschewitz, IT administrator
BBS Holzminden

“We want to include the tool in our set of solutions in order to solve problems more proactively in our technology infrastructure. PRTG has exceeded all our expectations because it is a reliable, extremely easy-to-use solution. There is no doubt that it lives up to the renowned quality of German technology.”

Esbin Saúl Lázaro García, IT Infrastructure and Security Engineer
Hospital El Pilar

“The reactivity, know-how, and technical solutions of Paessler are outstanding in every situation. For me, no monitoring tool compares to PRTG.”

Andreas Reimann, Senior Networking Communication Architect
Zurich Airport

Your ping tester at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
Gartner peer insights

“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”

Read the complete review at Gartner Peer Insights

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

baramundi

baramundi

baramundi and PRTG create a secure, reliable and powerful IT infrastructure where you have everything under control - from the traffic in your firewall to the configuration of your clients.

Read more
INSYS icom

INSYS icom

With the combination of PRTG and Insys, the monitoring specialist Paessler and the industrial gateway manufacturer INSYS icom offer a practical possibility to merge IT and OT.

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Siemon

Siemon

Siemon and Paessler bring together intelligent building technology and advanced monitoring and make your vision of intelligent buildings and data centers become reality.

Read more

Find the root cause of the problem with our PRTG ping tester solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Discover more monitoring insights and stories

Resources Solution

Solutions for all your monitoring needs

  • Free Ping Monitoring
  • Network Ping Tool
  • Debug your SNMP configuration with SNMP Tester
Resources Content

Powerful stories from the monitoring world

  • Ping - Definition and details
  • How to Use Ping for Troubleshooting
  • Easy ways to quickly test your bandwidth
Resources Solutions

Resources to master your monitoring challenges

  • Ping Sensor
  • PRTG Server - no SNMP-Response, but SNMP Tester works
  • How to set up a ping sensor to external IP for latency/outage testing

Ping Tester: FAQ

 

What is ping?

Ping is a command line and analysis tool in an operating system such as Windows or Linux. A ping tester tool can determine whether a system or computer with a network or Internet connection is reachable. These tools are therefore ideal for checking the functionality and availability of servers, network systems, and computers.

Monitoring ping values makes it possible to ascertain two key parameters of your network:

  • the general uptime of a network system
  • the response time of an active network connection
How does a ping tester tool work?

The “ping” command  is used to send a data packet from one system to another. If the ping is successful, the pinged computer sends a response in the form of a data packet back to the sender (system). 

If the data packet is corrupted or gets lost on the way back to the sender, then the ping fails. With successful pings, valuable connectivity-related information can be determined by the amount of time the data packet takes to arrive at its destination.

What do ping tests tell us?

What is a good ping value? In general: the lower the ping value, the faster and better the connection. 

A so-called “ping check” or “speed test” can therefore be used to determine whether (and how well) a computer can communicate with another computer over your corporate network. 

A ping tester tool helps IT teams perform detailed network analyses and bypass problems.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

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Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start ping tests with PRTG and see how it can make your IT infrastructure more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
  • PRTG extensions
    Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

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