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  1. Home>
  2. IT Topics>
  3. Network>
  4. Uptime Monitoring Tool
PRTG Logo

Uptime Monitoring with PRTG

Ensure your network’s continued availability at all times

  • Continuously monitor and analyze uptime across your infrastructure
  • Get alerted promptly of unexpected downtimes in your network
  • Give customers real-time status updates in case of outages
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
spiceworks
Capterra
G2
Trustpilot

PRTG uptime monitoring: What you will find on this page

Table of content
  • Five nines for the uptime win
  • 4 reasons why to choose PRTG as your uptime monitoring software
  • What uptime monitoring looks like in PRTG
  • Explore our preconfigured PRTG sensors for uptime monitoring
  • Uptime Monitoring: FAQ

PRTG makes uptime monitoring as easy as it gets

Custom alerts and data visualizations let you quickly identify and prevent slow response times, bottlenecks, downtime, and other network availability issues.

Free download
PRODUCT OVERVIEW

Five nines for the uptime win

It's the number every sysadmin strives for: 99.999% uptime. It doesn't get more stable and reliable than that.

But, with so many variables that could impact your network's performance, hitting that mythical benchmark can seem as likely as becoming an overnight millionaire.

With more than 250 preconfigured sensors for monitoring your entire network, Paessler PRTG monitoring platform can continuously track servers, routers, switches, applications, virtual machines, and every other component that could fail and cause disruption, alerting you as soon as your network's uptime is at risk.

That means more availability, less unplanned downtime, and happier colleagues, higher-ups, and customers.

Table of content

4 reasons why to choose PRTG as your uptime monitoring software

Icon setup

Smart setup

Just install PRTG with a few clicks and let the automatic network discovery ping your chosen IP address range. PRTG automatically detects any devices in that range that are connected to your network and adds the sensors you need to monitor their uptime and other key metrics for you to configure as needed later. Could it be any simpler?

Icon Alarm

Automatic alerts

Get in front of potential issues, before they cause real problems. Set your preferred thresholds, and PRTG will sound the alarm via SMS, email, Slack message, in-app push notification, webhook, and other methods, as soon as a device is down. You can even automatically inform customers in real time if a potential outage might affect them – no false positives included.

Icon Document

Proactive planning

Knowledge is power. PRTG's monitoring service doesn't only help you spot and fix issues and optimize your network. Just as important, its wealth of historic data enables you to anticipate your network's medium and long-term needs. Which means you can have the peace of mind to plan ahead instead of scrambling to catch up.

Icon compatibility

Wide compatibility

PRTG works with most major manufacturers and infrastructure providers, including AWS, Azure, Cisco, Dell, Oracle, and HPE, and uses standard protocols to collect data. Can't find a preconfigured sensor or other functionality for your preferred vendor or technology? Create your custom sensor using Python script or the PRTG API.

What uptime monitoring looks like in PRTG

Diagnose network issues by continuously tracking servers, routers, switches, applications, virtual machines, web servers, and other network components. Show uptime, page speed, SSL certificate expiry, bandwidth, hardware health, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overiew you need to troubleshoot bottlenecks, downtime, and other network performance problems, and enhance overall end-user experience.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Live traffic data graph in PRTG

Start uptime checks with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

Explore our preconfigured PRTG sensors for uptime monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

Ping v2

The Ping v2 sensor sends an Internet Control Message Protocol (ICMP) echo request ("ping") from the probe system to the parent device to monitor its availability. It can show the following:

• Response time

• Packet loss

• Target status

• Minimum and maximum ping time

Ping v2
Ping v2

Windows System Uptime

The Windows System Uptime sensor monitors the uptime of a Windows system via Windows Management Instrumentation (WMI) or Windows performance counters. It can show the following:

  • Downtime
  • System uptime
Windows System Uptime
Windows System Uptime

SNMP Uptime v2

The SNMP Uptime v2 sensor monitors the uptime of a device. It can show the following:

  • Downtime
  • System uptime
SNMP Uptime v2
SNMP Uptime v2

Multi-Platform Probe Health

The Multi-Platform Probe Health sensor monitors the status of a multi-platform probe device. It can show the following:

  • CPU load
  • Memory usage
  • Number of scans per second
  • Uptime
Multi-Platform Probe Health
Multi-Platform Probe Health

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes uptime monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent slow response times, bottlenecks, downtime, and other network availability issues.

Free download
PRODUCT OVERVIEW

”Adopting PRTG has been like going from being in the dark to being in the light. Before, we had limited visibility into what was happening in the infrastructure and in the network. Now, however, thanks to the comprehensive dashboard and real-time notifications, we receive constant updates on the status of facilities and services, and our way of working has gone from passive to proactive.”

Luca Meneghesso, Senior IT infrastructure and Security Specialist
Banca Profilo

”GESAC increasingly focuses on innovation to improve the quality of services offered and the experience of passengers handled every day by Naples Airport. Thanks to PRTG, we finally have unified, automatic, and continuous monitoring of the airport network and can guarantee quick and timely interventions.”

Domenico Ciervo, GESAC ICT Manager
Naples International Airport

”As an international company, PRTG is ideal for us. If something went down half way across the world, we wouldn’t be woken up – we can rely on PRTG to identify the problem and alert us before it occurs – enabling the right person, in the right time zone to resolve the problem. At the end of the day, if we’re to provide an internal network experience for our employees that meets expectations, we need a tool like PRTG to be successful.”

Barry Kelly, Systems Engineer
Skyscanner

“I would recommend PRTG because it has helped us significantly improve service uptime by highlighting important alerts that would otherwise result in a system failure or service disruption if action was not taken. Thanks to PRTG, we can ensure that The Ritz London’s network and IT systems are five-star, just like the hotel.”

Richard Isted, IT Manager
The Ritz London

Your uptime monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
Gartner peer insights

“Great interface, intuitive, full REST support. custom scripts, rest sensors add extra value. We have been using PRTG for 10 years now in multiple environments and use cases. it has by far the best interface and very easy to setup without prior experience.”

Read the complete review at Gartner Peer Insights

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

IP Fabric

IP Fabric

Combining PRTG’s broad monitoring feature set with IP Fabric’s automated network assurance creates a new level of network visibility and reliability.

Read more
Plixer

Plixer

Paessler and Plixer provide a complete solution adding flow and metadata analysis to a powerful network monitoring tool.

Read more
ScriptRunner

ScriptRunner

With ScriptRunner Paessler integrates a powerful event automation platform into PRTG Network Monitor.

Read more

Find the root cause of the problem with our PRTG uptime monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

Discover beyond uptime monitoring

Resources Solution

Solutions for all your monitoring needs

  • Availability monitoring
  • Server Uptime Monitoring
  • Paessler Unveils the Uptime Alliance
Resources Content

Powerful stories from the monitoring world

  • The Uptime Myth: Why Uptime Does Not Mean Availability
  • Customer success story Total Uptime & PRTG
  • 10 Website Performance Indicators You Should Monitor
Resources Solutions

Resources to master your monitoring challenges

  • Network Uptime Report
  • Monitor Uptime of Internet service
  • Uptime

Monitor uptime: FAQ

 

What is uptime?

The term "uptime" is used in IT to define the period of time in which a computer system is functional and available. When referring to a network, uptime is defined in terms of the availability and reliability of servers and devices, or by domain and website availability. Most of the time, availability is displayed as a percentage. An availability of 90% measured over the course of a day means the system was functional and available for exactly 1296 minutes (21.6 hours) on that particular day.

What is the PRTG uptime monitoring tool?

PRTG is a proprietary software tool that tracks and analyzes uptime across your network. Available for Windows-based on-premises servers or as a cloud-hosted solution, it continuously monitors hardware and software availability, response times, latency, error rates, and other key performance metrics, so you can prevent bottlenecks and other network issues, and ensure you keep unplanned downtime to a minimum.

What is the preferred uptime value?

The gold standard is 99.999%. A network with 99.999% uptime has around 5.26 minutes of unplanned downtime in a given year. In practice, very few networks achieve that level of uptime consistently, with the most stable networks typically having 99.9% or 99.95% uptime – equal to around four to eight hours of unplanned downtime each year.

Of course, the more closely you monitor your network, the easier it is to achieve a high level of uptime. PRTG is designed to sound the alarm as soon as there are potential issues, so you can fix them before they cause a network outage.

Why should I monitor uptime?

Monitoring uptime is crucial for maintaining the health and performance of your systems. Regular uptime monitoring helps ensure that your services are consistently available to users.

Furthermore, by tracking uptime, you can quickly detect and address issues before they escalate. Monitoring uptime also provides insights into your system's performance, allowing you to identify and rectify bottlenecks or inefficiencies. Uptime metrics provide valuable data that can inform your IT and business strategies. With accurate uptime records, you can make informed decisions about capacity planning, resource allocation, and service improvements.

In addition, many businesses have Service Level Agreements (SLAs) that require a certain level of uptime. Monitoring helps you meet these obligations, avoid penalties, and demonstrate compliance to stakeholders.

Is there a free edition of PRTG?

With our free plan, you get:

  • A freeware monitoring solution for up to 100 sensors for life
  • Monitoring of hardware, software, network performance, data traffic included
  • Free alarm, reports, and mapping features

With the freeware edition of PRTG, you can get started with network monitoring in a matter of minutes. Our auto-discovery function detects all the devices within a given IP address range and automatically incorporates them into your monitoring environment.

You can upgrade to a paid subscription license anytime. See pricing

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Still not convinced?

Love

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start uptime monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

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  • PRTG Manual
  • Knowledge Base
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  • About Paessler
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  • PRTG Support
  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

info@paessler.com

+49 911 93775-0

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