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  1. Home>
  2. IT Topics>
  3. Network>
  4. Remote Work Monitoring
PRTG Logo

Remote Work Monitoring with PRTG

Access your most important data from anywhere in the world

  • Monitor any device on your network, regardless of location
  • View key stats from one central dashboard
  • Proactively fix issues and optimize performance
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
spiceworks
Capterra
G2
Trustpilot

PRTG remote work monitoring: What you will find on this page

Table of content
  • Is your remote work monitoring ready?
  • Enjoy the benefits of location independence with remote work monitoring
  • What remote work monitoring looks like in PRTG
  • Multiple device locations. One central monitoring hub
  • Explore our preconfigured PRTG sensors for remote work monitoring
  • Remote Work Monitoring: FAQ

PRTG makes remote work monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent unstable VPN connections, unauthorized access, and other issues.

Free download
PRODUCT OVERVIEW

Work from home is here to stay. Is your remote work monitoring ready?

Don't worry. We're not about to bombard you with a list of all the benefits of remote working. And no, we’re not an employee monitoring software designed to track employee activity or employee productivity. Paessler PRTG is all about keeping your network running smoothly, no matter where your team members are logging in from.

Suffice to say, more and more of your organization's staff (and, perhaps, you and your team members, too) might want to be remote workers. And this creates complications you don't have when everyone's in the office – from making it trickier to isolate issues to bandwidth bottlenecks to VPN access or network security issues like data breaches.

With PRTG network monitoring, it’s no longer a problem if you and your colleagues work from home.

Preconfigured sensors keep a close eye on every device in your network, whether it's connecting from the office or the other side of the world. You have a single source of truth for your entire network, plus the visibility and flexibility to ensure peak performance – even when you're checking in from the beach.

Table of content

Enjoy the benefits of location independence with remote work monitoring

Icon Configuration

Fast installation

Your network may be complex, but setting up PRTG is a breeze. After downloading it, all you need to do is to define an IP range.

The auto-discovery will add every device in that range to your monitoring environment and assign suitable monitoring sensors.

Icon Alarm

Proactive protection

Nip potential problems in the bud. Set the performance thresholds that suit your project management needs, and PRTG will alert you as soon as a parameter goes above or below.

This way, you can fix your work environment before it disrupts your network and the complaints of your remote teams start flooding in – and boost productivity of your remote workforce at the same time.

Icon Boost

All-in-one monitoring

Think remote working makes monitoring more complicated, interrupts the workflow and therefore affects employee performance? Think again.

From mail servers to web servers, SANs, databases, virtual machines, and more, PRTG is a monitoring system that keeps an eye on whatever's connected to your network, wherever it is.

Icon Lock

Always-on security

Know exactly what's going on in your network 24 hours a day, 365 days a year. PRTG monitors your network round the clock, regardless of work hours, and automatically alerts you if there are issues like fishy computer activity.

And, with our mobile apps, you can check data, get detailed reports, or react to suspicious user activity anytime, from anywhere.

What remote work monitoring looks like in PRTG

Diagnose network issues by continuously tracking servers, applications, cloud services, and other network components. Show connection speed, memory, CPU load, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot latency, unstable connections, and other network performance problems.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG Screenshot Map Distributed Monitoring

Distributed monitoring map in PRTG

Start remote work monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

Multiple device locations. One central monitoring hub

PRTG comes with more than 250 preconfigured sensor types, plus the option of creating your own. PRTG can track any value that could impact your network's speed, stability, and security, including:

Bandwidth

Bandwidth usage and network traffic, for example with the NetFlow v9 sensor

Cloud

Cloud services, including Office 365, SharePoint, and Zoom, and other SaaS, PaaS, and IaaS products

Email

Email, for example with the SMTP&POP3 Round Trip sensor or the IMAP sensor

Website

Websites and web servers, for example with the HTTP Full Web Page sensor or the HTTP Data Advanced sensor

VPN

VPN connections, using sensors like the SNMP Cisco ASA VPN Traffic or the SNMP SonicWall VPN Traffic sensor

What's more

With PRTG’s remote probes, you can keep an eye on unlimited devices with which remote workers are connected to your network from anywhere in the world (well, except from the Arctic. But who'd want to live there unless they really, really, really liked penguins?)

Explore our preconfigured PRTG sensors for remote work monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

SMTP&POP3 Round Trip

The SMTP&POP3 Round Trip sensor monitors the time it takes for an email to reach a Post Office Protocol version 3 (POP3) mailbox using the Simple Mail Transfer Protocol (SMTP). It sends an email using the parent device (an SMTP server) and then scans a dedicated POP3 mailbox until the email comes in. It can show the following:

  • Response time of the POP3 server
  • Response time of the SMTP server
  • Sum of the response time of the POP3 server and the SMTP server
SMTP&POP3 Round Trip
SMTP&POP3 Round Trip

RDP (Remote Desktop)

The RDP (Remote Desktop) sensor monitors remote desktop services such as Remote Desktop Protocol (RDP) or Terminal Services Client. It can show the following:

  • Downtime
  • Response time
RDP (Remote Desktop)
RDP (Remote Desktop)

SNMP Cisco ASA VPN Users

The SNMP Cisco ASA VPN Users sensor monitors account connections to a VPN on a Cisco Adaptive Security Appliance. It can show the following:

  • Account status
  • Number of connected accounts
SNMP Cisco ASA VPN Users
SNMP Cisco ASA VPN Users

SNMP SonicWall VPN Traffic

The SNMP SonicWall VPN Traffic sensor monitors the traffic of an Internet Protocol Security (IPsec) VPN on a SonicWall Network Security Appliance (NSA) . It can show the following:

  • Number of encrypted and decrypted packets
  • Encrypted and decrypted transmissions
  • Number of incoming and outgoing fragmented packets
SNMP SonicWall VPN Traffic
SNMP SonicWall VPN Traffic

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes remote work monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent unstable VPN connections, unauthorized access, and other issues.

Free download
PRODUCT OVERVIEW

”Adopting PRTG has been like going from being in the dark to being in the light. Before, we had limited visibility into what was happening in the infrastructure and in the network. Now, however, thanks to the comprehensive dashboard and real-time notifications, we receive constant updates on the status of facilities and services, and our way of working has gone from passive to proactive.”

Luca Meneghesso, Senior IT infrastructure and Security Specialist
Banca Profilo

”GESAC increasingly focuses on innovation to improve the quality of services offered and the experience of passengers handled every day by Naples Airport. Thanks to PRTG, we finally have unified, automatic, and continuous monitoring of the airport network and can guarantee quick and timely interventions.”

Domenico Ciervo, GESAC ICT Manager
Naples International Airport

”As an international company, PRTG is ideal for us. If something went down half way across the world, we wouldn’t be woken up – we can rely on PRTG to identify the problem and alert us before it occurs – enabling the right person, in the right time zone to resolve the problem. At the end of the day, if we’re to provide an internal network experience for our employees that meets expectations, we need a tool like PRTG to be successful.”

Barry Kelly, Systems Engineer
Skyscanner

“I would recommend PRTG because it has helped us significantly improve service uptime by highlighting important alerts that would otherwise result in a system failure or service disruption if action was not taken. Thanks to PRTG, we can ensure that The Ritz London’s network and IT systems are five-star, just like the hotel.”

Richard Isted, IT Manager
The Ritz London

Your remote work monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
Gartner peer insights

“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”

Read the complete review at Gartner Peer Insights

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

NetBrain

NetBrain

Integrating monitoring results from PRTG into NetBrain maps makes the foundation for network automation.

Read more
Rittal

Rittal

IT that works constitutes a business-critical basis for a company's success. Availability and security must be defined for the respective purpose and closely monitored – by OT and IT alike.

Read more
ScriptRunner

ScriptRunner

With ScriptRunner Paessler integrates a powerful event automation platform into PRTG Network Monitor.

Read more

Find the root cause of the problem with our PRTG remote work monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

Discover more monitoring insights and stories

Resources Solution

Solutions for all your monitoring needs

  • Remote server monitoring
  • Remote Monitoring
  • Server performance monitoring
Resources Content

Powerful stories from the monitoring world

  • Monitoring from home with PRTG: 3 things to watch in your IT network
  • Office owl, flexible flamingo, or remote raccoon? How we at Paessler are changing the way we work
  • Everything you should know about probes in PRTG
Resources Solutions

Resources to master your monitoring challenges

  • WMI sensor using remote probe do not work
  • Fresh install of PRTG, WMI sensors don't work (Win 10)
  • Sensors offline after moving to new remote probe

Remote Work Monitoring: FAQ

 

What is PRTG remote work monitoring?

PRTG is a proprietary software tool that takes the effort out of ensuring your network always performs at its best. Available for Windows- (and Linux!)based on-premises servers or as a cloud-hosted solution, it's capable of monitoring unlimited local and remotely-connected devices, bringing critical system data together in one simple, intuitive interface you can access from anywhere: at the office, at home, or on the go. Unlike some remote employee monitoring tools, PRTG focuses purely on network performance and security, not on tracking individual employees during their workday.

How does PRTG monitor remote devices?

PRTG uses a system of probes that constantly communicate with a central hub – the PRTG core server – via specific protocols. PRTG supports for example SNMP, WMI, Windows performance counters, flow technologies, including NetFlow, sFlow, IPFIX, and jFlow, SSH, HTTP and HTTPS, and many more. The central PRTG server then brings the collected data together in fully customizable, easy-to-read dashboards you can view from one single location.

Contrary to remote employee monitoring software, PRTG is designed to improve network visibility, not to monitor employee time or track productivity levels.

Does PRTG track employee productivity or activities?

No, Paessler PRTG is not an employee monitoring software. While many organizations may look for solutions to track employee productivity, monitor employee activity, or use tracking software during work from home, PRTG focuses exclusively on network monitoring.

It provides IT teams with tools to ensure your organization's network remains secure and performs at its best, regardless of whether employees are working from the office or remotely. PRTG does not measure metrics like idle time, keystrokes, or engage in any form of productivity monitoring or productivity tracking. Instead, it’s built to monitor servers, devices, and network traffic, not your employees. Our priority is the health of your network, not the minutiae of your employees' workday activities.

How does PRTG differ from remote employee monitoring software?

PRTG is not intended for remote employee monitoring, as a time tracking software, or as an work-from-home employee computer tracking tool. Instead, it specializes in monitoring network performance, making sure your connections are secure, and optimizing bandwidth use. PRTG will not track employee time or a team’s performance, log keystrokes, or monitor social media activity, nor does it provide reports on productivity levels or assist in invoicing. With PRTG, you can focus on keeping your network robust and responsive, whether employees work from home or in the office.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Still not convinced?

Love

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start remote work monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

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  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

info@paessler.com

+49 911 93775-0

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