Microsoft 365 Monitoring with PRTG

Keep a vigilant eye on critical Microsoft 365 programs and services

Visualize Microsoft service data with custom dashboards and maps
Keep your Microsoft 365 services available and running smoothly
Get real-time alerts to discover the root cause of & resolve issues quickly

Free download

product overview

Our users give top ratings for monitoring with Paessler PRTG

PRTG Microsoft 365 monitoring: What you will find on this page

Make your Microsoft 365 downtime woes a thing of the past
What Microsoft 365 monitoring looks like in PRTG
5 reasons why to choose PRTG as your Microsoft 365 monitoring tool
Discover our preconfigured sensors for M365 monitoring
Monitor Microsoft 365: FAQ

PRTG makes Office 365 monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent issues with the functionality of your Microsoft 365 services.

Free download

PRODUCT OVERVIEW

Make your Microsoft 365 downtime woes a thing of the past

When service interruptions aren’t an option, Microsoft 365 monitoring with Paessler PRTG is the solution. Your organization can’t afford business-critical services like Teams, Power BI, and Defender to go offline. Use PRTG to ensure your essential applications and services run smoothly and efficiently, and significantly enhance network performance and minimize downtime.

Maintain the reliability of your Microsoft 365 services

Yesterday’s notification can quickly become tomorrow’s disaster. PRTG’s Microsoft 365 monitoring (M365) lets you set up escalating notifications to ensure critical issues are addressed promptly.

Define thresholds and alert priorities so minor performance issues are dealt with before they escalate and major problems are tackled immediately. Get peace of mind with a proactive approach.

Automatically notify the right people at the right time

No need to tell the custodian about the crashed hard drive. Setting up targeted notifications ensures the right people are alerted at the right time. This makes troubleshooting way easier.

Whether it’s IT staff, management, or external partners, PRTG ensures that everyone who needs to know is kept in the loop.

Optimize productivity and user satisfaction

End user experience is a large part of business continuity, especially if you have client-facing services like Azure Active Directory or Project Online.

PRTG’s Microsoft 365 monitoring helps you keep disruptions to a minimum and efficiency at a maximum. Address issues before they impact productivity and user experience.

Meet or exceed your internal and external SLAs

Reliability and performance are key components of service level agreements. Because PRTG helps you maintain the reliability and performance of your services, you’re better able to meet or exceed your SLAs.

Internal and external stakeholders are happy, you’re happy, and your business continues to grow.

Prevent costs from reactive service management

According to Gartner, the average cost of downtime is over $5,000 per minute. Proactive Microsoft 365 monitoring with PRTG helps you avoid the high costs associated with downtime.

When you can address issues early, you reduce the risk of extended outages and the cost of emergency fixes.

What Microsoft 365 monitoring looks like in PRTG

Diagnose network issues by continuously tracking Microsoft 365 services. Show their availability and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot all kinds of problems with the status of your Microsoft services.

Start monitoring and troubleshooting your critical MS 365 services with PRTG and see how it can make your network more reliable and your job easier.

Free download

PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

“All-around winning
network monitor”

“The real beauty of PRTG is the endless possibilities it offers”

“PRTG Network Monitor
is very hard to beat”

5 reasons why to choose PRTG as your Microsoft 365 monitoring tool

Perfect for short and long-term needs

When you only have a moment, you need a quick overview. When you’re doing a long-term analysis, you need historical data. PRTG lets you see that all your M365 services are up and running at a glance. You can also record availability data over time and document the data with just a few clicks.

Get the level of detail you need

Sometimes you need a bird’s eye view, and sometimes you need to dive in. PRTG provides you with a detailed overview of individual M365 services you need to keep an eye on to collect detailed information on their availability, performance, management, and cost.

Have comprehensive coverage

With PRTG’s preconfigured sensors, your critical 365 components are continuously monitored, including various Microsoft Office applications, Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Power Apps, or – for comprehensive video conference monitoring – MS Teams.

We play well with all systems

Although PRTG is a comprehensive network monitoring solution that includes Office 365 services, it also easily integrates into other IT systems and monitoring solutions. You want better network visibility and simplified IT management, and we want happy customers. We’re flexible that way.

Install, set up, and scale easily

We don’t like to brag, but PRTG is well-known for being user-friendly and intuitive. Its setup is headache-free. And, if there is an issue, we have comprehensive support to help iron it out. PRTG Microsoft 365 monitoring scales with your needs, so it’s perfect for networks of any size.

Explore our preconfigured PRTG sensors for M365 monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

Microsoft 365 Service Status

The Microsoft 365 Service Status sensor accesses the Microsoft API to monitor the overall status of all services of a Microsoft 365 subscription. It can show the following:

Number of degraded services
Number of interrupted services
Number of operation services
Number of services in the warning status

Microsoft 365 Service Status Advanced

The Microsoft 365 Service Status Advanced sensor accesses the Microsoft API to monitor the detailed status of a service of a Microsoft 365 subscription. It can show the following:

Overall status
Administration status
Portal status
Purchase and billing status

Microsoft 365 Mailbox

The Microsoft 365 Mailbox sensor monitors a folder of a Microsoft 365 mailbox via Microsoft Graph. It can show the following:

Number of emails (that match the defined filters)
Age of the newest email (that match the defined filters)
Age of the oldest email (that match the defined filters)

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

PRTG makes Office 365 monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent issues with the functionality of your Microsoft 365 services.

Free download

PRODUCT OVERVIEW

“Since using PRTG, we have matured how we report out overall application uptime, maintenance, and mean time between failure for all critical applications to our board of directors. PRTG allows us to not just look at a single event, but to leverage historical data to prevent future failures and to measure how we are making improvements over time.”

Bill Sorrells, CTO

Dayton Children's Hospital

“We have found these sophisticated levels of monitoring to be highly effective, improving the end user’s experience of the systems and applications in use, giving us the opportunity to provide a proactive resolution rather than having the end user raise issues.”

Saif Akil, Head of Service Management

Acurus

“Before PRTG, applications and hardware all gave messages, but all separately, so we had to search through hundreds of e-mails to find the problem. It was always only afterwards that we saw that something was going on within the infrastructure. To mitigate the issue, we also considered other software. PRTG stood out because of its user-friendliness, flexibility and minimal consultancy investment.”

Wim Vandenberghe, ICT Manager

Soenen Golfkarton

Your Microsoft 365 monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

Wago

Paessler PRTG integrates Wago systems into the higher-level monitoring of IT, security and production systems, thus creating a central overview.

mioty

Paessler is member of the mioty alliance, composed of companies that use mioty to create innovative IoT and IIoT solutions such as the retrofitting of industrial environments.

Sigfox

Combine the functionality of Sigfox and Paessler for the most comprehensive, cost-effective, and easy-to-use IoT solution available.

Find the root cause of the problem with our PRTG Microsoft 365 monitoring software solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download

PRODUCT OVERVIEW

Paessler PRTG

Network Monitoring Software – Version 25.2.106.1114 (July 2, 2025)

Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

Pricing

Choose the PRTG Network Monitor subscription that's best for you

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Microsoft 365 Monitoring: FAQ

What is Microsoft 365 monitoring?

Microsoft 365 monitoring, or M365 monitoring, tracks the availability, performance, connectivity, and usage of your Microsoft 365 services to ensure their efficiency and security.

What Microsoft 365 software and services does PRTG monitor?

PRTG monitors the following M365 software and services:

Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook
Microsoft Bookings
Microsoft Forms
Microsoft Exchange
Microsoft Teams
Microsoft Power Apps
Microsoft Intune
Microsoft Kaizala
Microsoft Power Automate
Mobile device management for Office 365
Identity service
Microsoft 365 Suite
Skype for Business
Microsoft Dynamics 365
Microsoft OneDrive
Microsoft Planner

How does PRTG alert me to issues with my Microsoft 365 services?

PRTG uses real-time and customizable alerts to inform you of any issues or performance degradation, allowing for prompt resolution.

Can PRTG help with compliance and security monitoring for Microsoft 365?

Yes, PRTG can monitor security events, user activities, and compliance-related metrics, helping you ensure that your Microsoft 365 environment meets regulatory requirements.

Does PRTG provide historical data and reporting for Microsoft 365 services?

Yes, PRTG offers detailed reporting and historical data analysis, allowing you to review past performance, identify trends, and make data-driven decisions.

What types of sensors does PRTG support?

PRTG offers a wide range of sensors for monitoring various IT components, including network devices such as routers, firewalls, switches, or servers (on-premises or virtual), cloud services, applications, operating systems (Windows, macOS, Linux).

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

Still not convinced?

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

Start Office 365 monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download

PRODUCT OVERVIEW