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  1. Home>
  2. IT Topics>
  3. Industrial IT>
  4. HMI Monitoring Tool
PRTG Logo

HMI Monitoring with PRTG

Comprehensive HMI monitoring for better industrial control

  • Instantly know the status of your HMIs in real-time, wherever they are
  • Reduce HMI downtime and increase efficiency in industrial automation
  • See the big picture of your entire infrastructure, not just your HMIs
Free download
product overview

Paessler PRTG is trusted by 500,000 users worldwide

Siemens
Truma
Bosch
rexroth
SMS group

PRTG HMI monitoring: What you will find on this page

Table of content
  • Ensure your HMIs are always on with PRTG
  • What HMI monitoring looks like in PRTG
  • Powerful HMI monitoring tools with PRTG
  • Explore our preconfigured PRTG sensors for HMI monitoring
  • Not just HMIs: 4 reasons to include PRTG in your industrial environment
  • HMI Monitoring: FAQ

PRTG makes HMI monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent performance issues.

Free download
PRODUCT OVERVIEW

Ensure your HMIs are always on with PRTG

Human-Machine Interfaces (HMIs) are the gateway to your production environment. Whether they are web-based HMI screens or more advanced HMI touchscreens, operators can lose visibility and control over critical production processes if they are unavailable. HMI monitoring with Paessler PRTG helps keep your operations running efficiently:

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Improve the uptime and reliability of your HMI systems

Continuous monitoring of your HMIs gives you real-time insight into their status, helping you keep them operational. Not only that, but monitoring can help you proactively detect and address potential HMI issues before they cause downtime.

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Faster troubleshooting of HMI issues

PRTG notifies you immediately when HMI issues occur and provides detailed diagnostics to help you find the root cause of problems quicker. This helps you reduce downtime and restore your systems faster.

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See your HMIs in the context of your entire infrastructure

Don't just monitor your HMIs in isolation. Understand how your HMIs are performing in the context of your entire infrastructure. PRTG gives you the capability to monitor your OT and IT environments and provides a holistic view of everything.  

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Flexible monitoring of multiple HMIs

Monitor HMIs across different locations and production lines with a central solution, simplifying management of all your HMI systems.  And the solution is scalable, letting you expand your HMI monitoring capabilities as your industrial operations grow.

What HMI monitoring looks like in PRTG

Diagnose network issues by continuously tracking your HMIs. Show HMI status and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot HMIs.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Live traffic data graph in PRTG

Start monitoring HMIs with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

An award-winning extension for Paessler PRTG to bridge IT and OT, as voted by readers

computer automation

Awarded 3rd place in the 
Software & IT category

ned innovation award

Winner in the Software & 
Computers category

Powerful HMI monitoring tools with PRTG

PRTG provides a comprehensive set of features for HMI monitoring in industrial settings:

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Real-time HMI performance and availability monitoring

Track the response times, resource usage, and overall health of your HMIs. Create custom thresholds and alerts to detect performance issues proactively. Ensure that your operators always have access to critical control interfaces, even if a web panel fails.  

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Customizable alerts for proactive management

Get instant notifications via email, SMS, or push notifications for critical HMI issues.  Set up escalation procedures to ensure the right people are notified fast. Adjust alert thresholds to get notifications even before problems have occurred.  

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Comprehensive dashboards for HMI health and performance

Build custom dashboards to visualize all essential aspects of your HMI systems from a central location. Identify trends and patterns in HMI performance over time. User-friendly dashboards make it easy to share real-time insights between different teams.  

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Use common industrial protocols to collect monitoring data

With OPC UA support, you can get monitoring data from industrial equipment like PLCs, SCADA systems, control systems, and more. Modbus TCP lets you monitor hardware like cooling units, power supplies and generators. MQTT gives you access to industrial IoT sensors on your plant floor.

Explore our preconfigured PRTG sensors for HMI monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

OPC UA Server Status

The OPC UA Server Status sensor monitors the server status, uptime, and diagnostic information of an OPC Unified Architecture (OPC UA) server. It can show the following:

  • Server status
  • Uptime
  • Number of rejected requests and sessions
  • Number of security-rejected requests and sessions
  • Number of subscriptions, sessions, session timeouts, and session aborts
OPC UA Server Status
OPC UA Server Status

REST Custom v2

The REST Custom v2 sensor queries a REST API endpoint and maps the JSON or XML result to sensor values. It can show the following:

  • HTTP status that the requested URL returns
  • Values that the REST API returns in several channels
REST Custom v2
REST Custom v2

MQTT Subscribe Custom

The MQTT Subscribe Custom sensor subscribes to a Message Queue Telemetry Transport (MQTT) topic and monitors up to ten numeric values from the received JSON data. It can show the following:

  • Downtime
  • Custom numeric values
MQTT Subscribe Custom
MQTT Subscribe Custom

Modbus TCP Custom

The Modbus TCP Custom sensor connects to a Modbus Transmission Control Protocol (TCP) server and monitors up to ten returned numeric values. It can show the following:

  • Downtime
  • Custom numeric values
Modbus TCP Custom
Modbus TCP Custom

SNMP Uptime v2

The SNMP Uptime v2 sensor monitors the uptime of a device. It can show the following:

  • Downtime
  • System uptime
SNMP Uptime v2
SNMP Uptime v2

See the PRTG Manual for a list of all available sensor types.

Find the root cause of the problem with our PRTG HMI monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

Not just HMIs: 4 reasons to include PRTG in your industrial environment

PRTG is a high-performance monitoring solution that can handle more than just the HMIs on your factory floor.

icon one

Complete network visibility

Collect real-time data from your entire industrial network, including ethernet network devices, industrial IoT sensors, SCADA systems, control systems, and more to get instant insights into operational performance.

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Deep understanding of industrial processes

Monitor across IT and operational technology, helping you maintain consistent output and quality across your industrial processes.

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Unified IT and OT Monitoring

Bridge the gap between information technology and operational technology by monitoring both traditional network infrastructure and industrial control systems through a single platform.

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Native OPC UA Integration

Connect directly to OPC UA-enabled devices without additional software, making it easy to monitor industrial equipment from various manufacturers in your control systems.

PRTG makes HMI monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent performance issues.

Free download
PRODUCT OVERVIEW

“PRTG has become an essential part of the entire plant production process, from planning to acceptance by the customer. So much so that we are currently toying with the idea of expanding our portfolio to offer support for plants, even after they are operational.”

Frank Schweisfurth
SMS group

“We have known PRTG for many years. We have selected this solution because it integrates natively into the industrial operational technology environments that we offer to our customers in the region.”

Miguel Ángel López Ávila, General Manager
SE3

“We appreciate the flexibility of PRTG and how it grows together with the company, supporting our needs to also digitalize the factory floor and monitor not only standard IT infrastructure but also factory equipment.”

Sandeep Rai, Network and Security Team Lead
Nobia AB

“In the past, the enterprise and the industrial network were completely separated with very different requirements, such as security versus productivity. We see that within OT, monitoring is not widely used yet for several reasons, but processes are depending on IT systems more and more. The need for a reliable OT network is growing rapidly, and that’s where PRTG comes in.”

Pascal Vercammen, Digitalization & IT Department Manager
Process Automation Solutions

Your HMI monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

NetBrain

NetBrain

Integrating monitoring results from PRTG into NetBrain maps makes the foundation for network automation.

Read more
INSYS icom

INSYS icom

With the combination of PRTG and Insys, the monitoring specialist Paessler and the industrial gateway manufacturer INSYS icom offer a practical possibility to merge IT and OT.

Read more
ScriptRunner

ScriptRunner

With ScriptRunner Paessler integrates a powerful event automation platform into PRTG Network Monitor.

Read more

Find the root cause of the problem with our PRTG HMI monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

HMI Monitoring: FAQ

 

What is an HMI?

A Human-Machine Interface (HMI) is where operators interact with complex industrial systems. HMIs convert data from Programmable Logic Controllers (PLCs) and other control systems into visual displays, usually with a graphical user interface, making it easier to manage manufacturing and control processes. The HMI software can reside either on the HMI panel itself, or as a web-based solution.

Why are HMIs important for industrial environments?

HMIs are crucial for modern manufacturing because they:

  • Provide access to critical control interfaces
  • Help maintain optimal performance of industrial automation systems
  • Support informed decisions and promote operational efficiency in manufacturing
  • Address challenges like system responsiveness, data accuracy, and interface security
How does PRTG help prevent HMI-related downtime?

PRTG constantly monitors HMI performance and alerts you to potential issues before they cause system failures. This allows for proactive maintenance and reduces unexpected downtime.

Can I monitor HMIs in multiple locations with PRTG?

Yes, PRTG's design allows you to monitor HMIs across various sites and production facilities from a single, central dashboard. It’s also suitable for remote monitoring.

Does PRTG work with other industrial automation tools?

Yes, PRTG offers broad compatibility with a wide range of industrial automation tools.  Here are some examples:

  • SCADA software: PRTG can integrate with various supervisory control and data acquisition systems, either through direct integration or by using standard protocols like Modbus TCP or SNMP. This allows you to monitor the overall health and performance of your SCADA infrastructure, including server availability, communication links, and data integrity.
  • PLCs: PRTG supports a variety of PLCs from different vendors, including Siemens, Allen-Bradley, and Mitsubishi. You can monitor PLC status, program execution, and I/O values, providing insights into the operational state of your automation processes.
  • Support for common industrial protocols: PRTG delivers out-of-the-box functionality for monitoring with OPC UA, MQTT, Modbus TCP, and more. This gives you the ability to gather data from a wide array of devices and IIoT applications within your industrial environment.

By integrating PRTG with your existing industrial automation tools, you gain a centralized monitoring solution that provides comprehensive visibility into your entire industrial IT infrastructure. This enables you to proactively identify potential issues, optimize performance, and ensure the smooth operation of your production processes.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Still not convinced?

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More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start HMI monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

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  • PRTG Support
  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

info@paessler.com

+49 911 93775-0

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