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  1. Home>
  2. IT Topics>
  3. Performance>
  4. QoS Monitoring
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QoS Monitoring with PRTG

Keep critical business applications performing at their best

  • Get insight into traffic patterns, peak usage times, and potential bottlenecks
  • Keep a close eye on network QoS metrics like jitter, latency, and MOS
  • Troubleshoot quality of service issues faster for best user experience
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
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Capterra
G2
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PRTG QoS monitoring: What you will find on this page

Table of content
  • Monitor, identify & prevent quality of service issues that threaten business continuity
  • What QoS monitoring looks like in PRTG
  • 3 reasons why PRTG is the QoS monitoring tool of your choice
  • Explore our preconfigured PRTG sensors for QoS monitoring
  • Monitoring quality of service: FAQ

PRTG makes QoS monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent QoS-related network issues and disruptions.

Free download
PRODUCT OVERVIEW

Monitor, identify & prevent quality of service issues that threaten business continuity

Business continuity depends on critical applications. A solid network is crucial for everything from sending legal documents over a secure connection to VoIP calls with important clients. Paessler PRTG is the key to keeping your IT infrastructure going and the future bright for your organization.

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Analyze, classify, and prioritize network traffic

Don’t guess; know when and where your network is most vulnerable. Quality of Service (QoS) monitoring with PRTG helps you identify and prioritize traffic based on importance and sensitivity to delay.

Learn when your network is most likely to suffer congestion issues and accurately plan for potential bottlenecks.

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Understand optimization possibilities

It’s not enough to know your network is underperforming; you also need to know where to improve. Comprehensive QoS monitoring gives you the answer by measuring key performance metrics.

Track packet loss, measure latency, monitor jitter and the MOS, and make sure that your video conferences can take place without interruptions, all with PRTG.

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Quality assurance with monitoring QoS

Especially in enterprise-level organizations, QA is a necessary part of network management. Are your network policies being followed? Is your traffic correctly prioritized? Does your network performance meet your service level agreements (SLA)?

PRTG gives you the answers to these essential quality assurance questions via in-depth reports that you can easily customize according to your needs.

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Get real-time alerts the way you want to

QoS monitoring tools can be aggressive with alerts, but you don’t have to pull your hair out. PRTG brings you real-time alerts through push, SMS, email, and more.

Customize your alerts based on your network’s unique needs and thresholds. And, with our PRTG apps for iOS or Android, you can get the alerts that matter immediately, wherever you are.

What QoS monitoring looks like in PRTG

Diagnose network issues by continuously tracking your network’s quality of service, including data traffic and network bandwidth monitoring. Show network congestion, bottlenecks, and packet loss in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot QoS-related issues with video conferencing, VoIP calls, and other business processes.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Live traffic data graph in PRTG

Start QoS monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

3 reasons to use PRTG as your QoS monitoring tool

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We like to customize

The same monitoring software that brings you custom alerts, custom reporting, custom sensors, and custom monitoring also brings you customizable dashboards.

PRTG lets you create tailored views, so you can highlight the important QoS metrics and monitor them at a glance. 

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Start without the hassle

PRTG includes preconfigured sensors specifically designed for QoS performance monitoring, making setup fast and easy. It’s user-friendly, making it accessible to beginner and experienced network admins.

So, while your competitors are still struggling to get their monitoring up, you’re already improving performance.

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Consolidate your tools

No more individual monitoring programs that fight with each other and provide conflicting reports.

PRTG is a high-performance, all-in-one monitoring tool that covers your entire IT infrastructure, not just your quality of service – including hardware, web servers, cloud services, virtualized environments, and more. You’re welcome!

Explore our preconfigured PRTG sensors for QoS monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

QoS (Quality of Service) One Way

The QoS (Quality of Service) One Way sensor monitors parameters regarding the quality of a network connection between two probes. It can show the following:

  • Average, minimum, and maximum jitter
  • Average, minimum, and maximum packet delay variation
  • Corrupted, duplicated, lost, and out-of-sequence packets
  • Time to the last packet
(Quality of Service) One Way
(Quality of Service) One Way

QoS (Quality of Service) Round Trip

The QoS (Quality of Service) Round Trip sensor monitors parameters regarding the quality of a network connection between two probes. It can show the following:

  • Average, minimum, and maximum jitter
  • Average, minimum, and maximum packet delay variation
  • Average, minimum, and maximum round trip time (RTT)
  • Corrupted, duplicated, lost, and out-of-sequence packets
  • The MOS
(Quality of Service) Round Trip
(Quality of Service) Round Trip

SNMP Cisco CBQoS

The SNMP Cisco CBQoS sensor monitors network parameters using Cisco's Class Based Quality of Service (CBQoS). It can show the following:

  • Current and maximum queue depth
  • Number of drop packets (without buffer)
  • Drop size
  • Pre-policy and post-policy size
  • Number of pre-policy packets
SNMP Cisco CBQoS
SNMP Cisco CBQoS

Cisco IP SLA

The Cisco IP SLA sensor monitors Voice over IP (VoIP) network parameters using IP service level agreements (SLA) from Cisco. It can show the following:

  • Average jitter
  • Average, minimum, and maximum latency and RTT (round-trip time)
  • The ICPIF
  • The MOS
  • Number of lost, out-of-sequence, and late packets
Cisco IP SLA
Cisco IP SLA

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes QoS monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent QoS-related network issues and disruptions.

Free download
PRODUCT OVERVIEW

“PRTG helps us to keep control of our IT by making issues visible immediately – and everywhere. We always have an eye on the performance and availability of our IT and can react in time if any failures occur. On a long-term perspective, the monitoring data helps us with capacity planning so that we can deliver the required resources for our own systems as well as for our customers, without wasting money on unwarranted redundancies.”

Stein Erik Høybakk, Senior Network Engineer
TAFJORD

“All our production and business processes depend on SAP. But, of course, IT and production systems also play a crucial role in securing these processes. By incorporating SAP, production, and IT into one centralized monitoring system, we can quickly detect critical drops in performance and identify the causes of these issues. In fact, thanks to PRTG and itesys, this couldn’t be any easier.”

Andreas Schmidt, Senior Systems Engineer
Truma

“Any downtime could be detrimental to our customers. We also strive to provide the best possible service to our customers. PRTG allows us to see the health and performance of the network. Using these measurements we can make decisions on how to repair a piece of equipment before it fails and causes a service interruption.”

James Ott Jr., Communications System Technician and IT Administrator
Federal Radio

Your QoS monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
Gartner peer insights

“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”

Read the complete review at Gartner Peer Insights

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

Martello

Martello 

By integrating PRTG with Martello iQ, you can add a fast analytics layer to improve uptime, visualize your IT environment, and integrate all of your IT systems into a single pane of glass.

Read more
NetBrain

NetBrain

Integrating monitoring results from PRTG into NetBrain maps makes the foundation for network automation.

Read more
Siemon

Siemon

Siemon and Paessler bring together intelligent building technology and advanced monitoring and make your vision of intelligent buildings and data centers become reality.

Read more

Find the root cause of the problem with our PRTG QoS monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)

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Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

Discover more monitoring insights and stories

Resources Solution

Solutions for all your monitoring needs

  • VoIP monitoring
  • Jitter Monitoring
  • Network latency monitoring
Resources Content

Powerful stories from the monitoring world

  • Sensor of the Week: QoS (Quality of Service) Round Trip Sensor
  • New Features in PRTG 7.2: The QoS Sensor - Our take on "VoIP Monitoring"
  • How to Ensure High-Quality Voice and Video Streaming With QoS
Resources Solutions

Resources to master your monitoring challenges

  • QoS Monitoring with generic UDP ECHO App
  • How can I monitor QoS round trips without using remote probes?
  • QoS (Quality of Service) Round Trip Sensor

Monitoring quality of service: FAQ

 

What is quality of service?

Quality of service refers to the quality of a communication service from the point of view of the user. Both the establishment of the connection and the connection communication should be stable, with data packets transmitted free of errors and in their entirety. Quality of service is an extremely important consideration, especially for companies.

How do I measure quality of service?

Quality of service is measured by four main parameters:

  • Packet loss plays a vital role in quality of service. Packets can get lost, arrive as duplicates or in the wrong order. PRTG captures all three of these scenarios, helping administrators quickly uncover the source of the error.
  • Latency (latency time) also plays an important role in real-time communication. Latency is the amount of time a packet needs to be sent to its recipient and then back to its sender again. Even the smallest delay can have an immediate effect on the quality of the transmission.
  • Jitter is the deviation in the transmission time of a data packet. As an administrator, you need to be quickly informed of jitter so you can step in and take action at once.
  • The mean opinion score (MOS) measures the overall quality of voice and image transmissions. It is the average of several valuation parameters. The worst MOS value is 1 (impossible to understand the person on the line despite great effort), while the highest value is 5 (no effort required to understand the voice on the other end of the line).
What is QoS monitoring?

QoS monitoring, or Quality of Service monitoring, refers to the process of measuring and managing the performance and efficiency of a network's services to ensure they meet specific predefined standards and requirements. QoS is crucial in network environments where different types of traffic, such as voice, video, and data, coexist and compete for network resources.

Can QoS monitoring improve network performance?

Yes. QoS monitoring helps manage bandwidth more effectively by helping admins identify and prioritize critical traffic. This reduces congestion, improving the network.

Does PRTG meet QoS recommendations by ITU-T?

The International Telecommunication Union (ITU-T) is responsible for telecommunications standards. It provides several recommendations regarding quality of service. For example: packet loss should be no higher than 5%, while with latency, delays of 125 milliseconds or less are still acceptable.

PRTG has even stricter QoS requirements than the ITU-T’s recommendations: a packet loss rate of 0%, and maximum latency and jitter values of 100 and 25 milliseconds.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Still not convinced?

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More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start quality-of-service monitoring with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

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info@paessler.com

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