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There are a lot of Konica Minolta printer errors out there. Way too many, right?

You as a Sysadmin know that for sure – Printer is offline, Deletion Errors, Login Errors, and Paper Jam issues.

Here you’ll find a list of the most common Konica printer errors and proven quick fix solutions:

And you’ll find the solution to get rid of ALL Konica printer errors – forever:
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Konica Minolta Printer Error

"Printer is offline"
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Quick fix

A not responding printer is one of the most common printer issues. If your Konica printer keeps going offline while you are trying to print, you are facing a connection error between your device or computer and the printer. If you check the printer menu, the error message “Printer is offline” appears.

If you are experiencing problems with your Konica printer going offline, try the following steps to fix the issue.
  1. Check the connection between your printer and your computer. If you are using a USB connection, make sure that the cable is properly connected. If your printer is connected via wireless network, verify that the wireless connection is working. If all seems fine, restart the printer and try again.
  2. If the Konica printer is offline, the error can be caused by faulty printer drivers. Make sure to update your drivers regularly to avoid connection issues.
  3. Some automatic updates change the printer settings without notice, causing the printer to go offline. Check the printer settings on your computer and set your Konica printer as your default printer.
  4. If your printer is offline, try restarting the print spooler service. If the spooler service is not working properly, the printer will refuse to print.

Best solution: 

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Proper fix

Switch to PRTG: PRTG printer monitoring prevents unnecessary interruptions by monitoring paper, toner, error messages, and more.

Find out how PRTG’s Printer Monitoring can help you get rid of Konica Printer Errors.

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Konica Minolta Printer Error

"Error Deletion"or "Deleted Due To Error"
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Quick fix

The Konica Minolta deletion error usually occurs when the user is trying to print or scan a document. The most common causes of the error message “Deleted Due To Error” are either an incorrect configuration of the system settings, or faulty entries in the Windows registry.

To solve the problem, try the following troubleshoot solutions:
  1. Reboot your computer and restart the printer.
  2. Use a repair tool, or manually repair the Windows registry.
  3. Make sure all system settings are configured properly. If not, change the settings, then restart the printer.

Best solution: 

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Proper fix

Switch to PRTG: PRTG printer monitoring prevents unnecessary interruptions by monitoring paper, toner, error messages, and more.

Find out how PRTG’s Printer Monitoring can help you get rid of Konica Printer Errors.

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Konica Minolta Printer Error

"Login Error" or "Password Error"
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Quick fix

The error message “Login Error” occurs when there is a problem while using the scan to email function. The error typically occurs while sending the scanned data to the computer. If the username and passwords are not setup properly, the print job fails due to a login error or password error.

If you are facing a login error, there are several possible solutions to get rid of the problem:
  1. Check if the [File Path] of the destination is set up correctly. If not, change the settings accordingly.
  2. Make sure the user name and password are setup properly in the settings.
  3. When operating as a domain user, create a user name different from the local user name, or use the same password for both to avoid a login error while using your Konica printer.

Best solution: 

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Proper fix

Switch to PRTG: PRTG printer monitoring prevents unnecessary interruptions by monitoring paper, toner, error messages, and more.

Find out how PRTG’s Printer Monitoring can help you get rid of Konica Printer Errors.

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Konica Minolta Printer Error

"Paper Jam"
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Quick fix

A paper jam is a well-known problem for everyone dealing with printers. Paper jams happen for many different reasons, such as the paper getting stuck in the machine, multiple pieces of paper being fed to the printer at once, and many more.

If you are facing a paper jam problem with your Konica Minolta problem, follow these easy steps to get rid of the annoying error message.

First, you need to determine where the paper jam is located. Luckily, the Konica Minolta printers usually displays the exact location of the paper jam, making it easier for the user to solve the issue. Check the display of your printer, then press the button “start guidance”. The printer will now lead you through the removal of the jammed paper.

In all cases, you will need to open one of the printer’s compartments, for example  the document feeder, the side compartment, or the paper drawers. Once you have opened it, carefully remove any paper stuck in the printer. After removing the paper jam from your Konica Minolta printer, the error message should be gone. If not, repeat the steps above, or restart the printer.

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Proper fix

Switch to PRTG: PRTG printer monitoring prevents unnecessary interruptions by monitoring paper, toner, error messages, and more.

Find out how PRTG’s Printer Monitoring can help you get rid of Konica Printer Errors.

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With PRTG you’ll never have to deal with Konica
Minolta Printer Errors again. Ever.

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PRTG monitors your printer’s paper, toner, and more

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With PRTG you know the status of every printer

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With PRTG, you get informed if printer replacement is necessary

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