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  1. Home>
  2. Help>
  3. AWS Errors
PRTG Logo

 

There are a lot of AWS errors 
out there. Way too many, right?

You as a sysadmin know that for sure – Lambda errors, s3 errors or timeout errors.
Your AWS sometimes drives you crazy.

Here's a list of the most common errors around AWS and the proven solution to them:

  • AWS Lambda function errors in Node.js
  • AWS Lambda function errors in Python
  • AWS Lambda function errors in Ruby
  • AWS Lambda function errors in Java
  • AWS Lambda function errors in Go
  • AWS Lambda function errors in C#
  • AWS Lambda function errors in PowerShell
  • AWS s3 error codes: Error 403 Access Denied / Error 503
  • AWS Lambda timeout error

And you'll find the solution to get rid of ALL AWS errors – forever: Test PRTG and get started within minutes!

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AWS Lambda function errors in Node.js

Icon Time

Quick fix

Lambda generates a JSON representation of the error, when your code causes an error. This error document occurs in the invocation log. For synchronous invocations, the document appears in the output.

Error message

{

 "errorType": "ReferenceError",

 "errorMessage": "x is not defined",

 "trace": [

   "ReferenceError: x is not defined",

   "    at Runtime.exports.handler (/var/task/index.js:2:3)",

   "    at Runtime.handleOnce (/var/runtime/Runtime.js:63:25)",

   "    at process._tickCallback (internal/process/next_tick.js:68:7)"

 ]

}

Best solution:

  • https://docs.aws.amazon.com/lambda/latest/dg/troubleshooting-execution.html
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

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AWS Lambda function errors in Python

icon time

Quick fix

If your Lambda function triggers an exception, AWS Lambda recognizes the failure and serializes the exception information into JSON and returns it.

Error message

{

 "errorMessage": "I failed!",

 "stackTrace": [

   [

     "/var/task/lambda_function.py",

     3,

     "my_always_fails_handler",

     "raise Exception('I failed!')"

   ]

 ],

 "errorType": "Exception"

}

Best solution

  • https://docs.aws.amazon.com/lambda/latest/dg/troubleshooting-execution.html
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

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AWS Lambda function errors in Ruby

Icon Time

Quick fix

Lambda generates a JSON representation of the error, when your code causes an error. This error document occurs in the invocation log. For synchronous invocations, the document appears in the output.

Error message

{

 "errorMessage": "no implicit conversion of String into Integer",

 "errorType": "Function",

 "stackTrace": [

   "/var/task/function.rb:3:in `first'",

   "/var/task/function.rb:3:in `handler'"

 ]

}

Best solution:

  • https://docs.aws.amazon.com/lambda/latest/dg/lambda-ruby.html
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

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AWS Lambda function errors in Java

Icon Time

Quick fix

If your Lambda function causes an exception, AWS Lambda recognizes the failure and serializes the exception information into JSON and returns it.

Error message

{

 "errorMessage": "Name John Doe is invalid. Exception occurred...",

 "errorType": "java.lang.Exception",

 "stackTrace": [

   "example.Hello.handler(Hello.java:9)",

   "sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)",

   "sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)",

   "sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)",

   "java.lang.reflect.Method.invoke(Method.java:497)"

 ]

}

Best solution:

  • https://docs.aws.amazon.com/lambda/latest/dg/troubleshooting-execution.html#troubleshooting-execution-java-perf
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

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AWS Lambda function errors in Go

Icon Time

Quick fix

You can create custom error handling to raise an exception directly from your Lambda function and handle it directly.

{

 "errorMessage": "something went wrong!",

 "errorType": "errorString"

}

Best solution:

  • https://docs.aws.amazon.com/lambda/latest/dg/troubleshooting-execution.html
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

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AWS Lambda function errors in C#

Icon Time

Quick fix

When an exception arises in your Lambda function, Lambda will report the exception information back to you. These exceptions can occur in two different places:

  • Initialization
  • The Lambda function invocation

The serialized exception information is returned as the payload as a modeled JSON object and given out to CloudWatch logs.

In the initializaion phase, exceptions can be thrown for invalid handler strings, a rule-breaking type or method, or any other validation method. These exceptions are of type LambdaExcpetion. 

Error message

{

 "errorType": "LambdaException",

 "errorMessage": "Invalid lambda function handler: 'http://this.is.not.a.valid.handler/'.  

 The valid format is 'ASSEMBLY::TYPE::METHOD'."

}

Best solution

  • https://docs.aws.amazon.com/lambda/latest/dg/dotnet-exceptions.html
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

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AWS Lambda function errors in PowerShell 

Icon Time

Quick fix

When your Lambda function has a terminating error, AWS Lambda recognizes the failure, serializes the error information into JSON, and returns it.

{

 "errorMessage": "The Account is not found",

 "errorType": "RuntimeException"

}

Best solution

  • https://docs.aws.amazon.com/lambda/latest/dg/troubleshooting-execution.html
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

PRTG Logo

AWS s3 error codes: Error 403 Access Denied / Error 503

"Error 403 Access Denied / Error 503"
Icon Time

Quick fix

List of Error Codes:

Solution Error 403 Access Denied:

  • https://repost.aws/knowledge-center/s3-troubleshoot-403

Solution Error 503:

  • https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/http-503-service-unavailable.html

Best solution

  • https://docs.aws.amazon.com/AmazonS3/latest/API/ErrorResponses.html

S3 Best Practices:

  • https://docs.aws.amazon.com/AmazonS3/latest/userguide/Welcome.html
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

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AWS Lambda timeout error

 

Icon Time

Quick fix

When an AWS Lambda fuction is invoked using an AWS SDK, the function times out, execution hangs, or an API action is duplicated.

These issues can arise when:

  • You call a remote API that takes too long to respond or that is unreachable.
  • Your API call doesn't get a response within the socket timeout.
  • Your API call doesn't get a response within the timeout period of your Lambda function.


Best solution

  • https://repost.aws/knowledge-center/lambda-function-retry-timeout-sdk
Icon Check

Proper fix

PRTG Network Monitor combined with your CloudWatch account helps you to keep an eye on your Amazon Web Services. You can monitor and analyze all Amazon instances and additionally PRTG lets you create data linkages so that you’ll be able to identify correlations while troubleshooting.

Learn more about AWS monitoring

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With PRTG you'll never have to deal with
AWS errors again. Ever.

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A Cloud IT infrastructure needs professional monitoring

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For monitoring Amazon Web Services, use CloudWatch and PRTG

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PRTG links CloudWatch data to monitoring data from your entire IT

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